[Resolved] ICICI Bank — refund not credited

hydsalman

from Ahmedabad, Gujarat

Jan 23, 2018

Address: Vadodara, Gujarat, 390019

Website: www.icicibank.com

I had made a security deposit of 5000/- on 28th dec 2017 with payment id [protected]. This was made towards zoomcar. This money was transferred via internet banking to zoomcar.

They initiated refund in two blocks, 1760/- and 3240/-. According to zoomcar they have already processed both the refunds on 6th jan 2018 17:05 pm.

I got refund of 1760/- on 9th jan 2018 with transaction remarks "rev of pmt id [protected]". Still i have not received 3240/- amount in my account. Kindly help.

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Feb 3, 2018

Complaint marked as Resolved

Bank verified with me the refund status.

ICICI Bank customer support has been notified about the posted complaint.

Jan 21, 2018

venkatesh Royal's response plz refund my amount

Verified Support

Jan 25, 2018

ICICI Bank Customer Care's response Dear Hydsalman,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4qigv) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Comments

Nihal S Barod

from Jodhpur, Rajasthan

Jan 23, 2018

My jio recharge not complete and amount debit my bank account plz refund my amount to me

refund not credited - Comment #2981507 - Image #0

ICICI Bank Customer Care's response, Jan 25, 2018

Verified Support

Dear Nihal S Barod,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4qigv_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

venkatesh Royal

from Hyderabad, Telangana

Jan 23, 2018

I was recharged my jio number on 20/01/2018 at 11.28am by using upi, my amount 448/-is deducted from my account, but there is no response from jio network for my recharge status, so plz check my deduction, and then refund my amount to my upi account plz.

refund not credited - Comment #2981628 - Image #0

ICICI Bank Customer Care's response, Jan 25, 2018

Verified Support

Dear Venkatesh Royal,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4qigv_2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

karankc1994

from Hisar, Haryana

Jan 24, 2018

Hi,
Money deducted from my account
and below is transaction detail:

5 16/01/2018 16/01/2018 ATD-0xx2374-RTNCHGSJAN18 50.00

Contact no: [protected]
email id: [protected]@gmail.com

ICICI Bank Customer Care's response, Jan 24, 2018

Verified Support

Dear Karankc1994,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Sumanth777

from Hyderabad, Telangana

Jan 24, 2018

I was paid an amount 399 for to recharge my jio no [protected], the amount is debited from my account by using [protected]@icici but recharge is not successful and amount is debited, so please my money back to my account immediately or mack the recharge successful to my bio number

ICICI Bank Customer Care's response, Jan 25, 2018

Verified Support

Dear Customer (Sumanth777),

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team