[Resolved] ICICI Bank — Refund not credited to my account

prateek009

from Delhi, Delhi

Address:

Ranga Reddy, Andhra Pradesh, 500088

I cancelled the order on jabong.com and refund was initiated by jabong through payubiz gateway on 6 dec 2016 and as they sent me the mail which shows that the order was success with arn: 74332746342634186761537 and request id: 36409401. I have been waiting for long time but still the amount is not credited to my account. Can you please help me with this...

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Jan 20, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2016

ICICI Bank Customer Care's response Dear Customer( prateek009),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3rx3b) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Comments

Ruchi Saxena12

from Jammu, Jammu and Kashmir

same problem with me

ICICI Bank Customer Care's response, Dec 17, 2016

Verified Support

Dear Ruchi Saxena12,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a3rx3b_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team.