ICICI Bank — refund of amount blocked by icici merchant services

ICICI Bank — refund of amount blocked by icici merchant services

H Hemali Parikh_2371

I have been mailing the customer care and trying to contact them since 3rd march regarding the amount blocked by icici merchant services but there is no resolution till date. They have blocked by 13350/- since november 2019. Inspite of giving them all the details they required on mail and also contacting the nodal officer neha kirti i havent yet got my money back which is wrongfully blocked by the bank. Kindly request you to please check the full issue in the mail sent to u at [protected]@icicims.com from my registered email id. Would be happy to provide u more clarification over call as well. Unlike u i will pick up the call and also talk anytime u call. Was this information helpful? No (0) Yes (0)
ICICI Bank customer support has been notified about the posted complaint. Verified Support May 04, 2020 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0j5j9) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team May 08, 2020 Updated by Hemali Parikh_2371 I have sent the mail please check. Previous mails subject line is as below can cross check that also for reference. [FDC-External]: Fwd: Refund of blocked amount (Urgent attention) [Ticket#[protected]] Tickets number can also be found be below. the reference number is 56158678. Case Created - #56158678 Case Created - #55400139 Ticket#[protected] Ticket#[protected] ONLY TICKETS OR CASES HAVE BEEN CREATED BUT NEVER GIVEN ANY KIND OF RESOLUTION. WORST OF THE ICICI BANK LTD. WOULD NEVER RECOMMEND ANY OTHER OF MINE TO USE YOUR SERVICE.
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