[Resolved]  ICICI Bank — refund of canceled (void) transaction

Please note that i had done some shopping from my debit card no. On dated 18/08/2018 around 10.30 pm but due to some reasons i had to cancel that transaction. Re.9121 got deducted from my account immediately, i am writing this after 3 working days of bank but no refund of void payment has been made till now.

And also not getting any notification like transaction canceled or any kind of notification.

Customer support is also not good, they are redirecting.
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Sep 22, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2018
ICICI Bank Customer Care's response
Dear AnshulGoyal123,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5aktm) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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