[Resolved]  ICICI Bank — Refund processed by Amazon but in credit cards not reflected after 9 days

HI Team,
I have ordered a product from Amazon website of Rs 720 on 30th April.After 5 days the product was cancelled by Amazon and initiated refund of Rs 620 (as 100 Rs has been alreday adjusted by Amazon cashback) on 5ht May 2022.Till now the refund is not reflcted into my credent card account after 9 days .Amazon give me RRN no (Refund reference no)-082729. I cheked 3 times with bank executives but they are help full.

I have attached all the necessary details as snapshot. Still anyting missed . Please call any undersiged no -[protected]
+3 photos
Was this information helpful?
No (1)
Yes (0)
Jun 16, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 15, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Hello ICICI team,
Who will be contacted and via what? I don't see any progress in my issue despite I have given all necessary documents.
It almost going to 15 days. May I know if really you are interested to resolve the issue?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23617
    Pending
    2041
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information