[Resolved]  ICICI Bank — refund transaction failed amount...

Address:

Lakhimpur Kheri, Uttar Pradesh, 262802

[protected]@irctc.co.in
11:17 am (3 minutes ago)
To me
Dear customer,

Kindly note that we have refunded the amount as per the following details and it may take 3-4 working days for net banking/direct debit facility and 6 - 7 days in case of payment gateways after actual refund date, to be reflect in your a/c..

Please contact your bankers for confirmation with the given details.
Transaction id: [protected]
S. No
Rfnd amt status settlementid actual refund date remarks rfnd type bank rfnd txn id
1
250.0 refunded [protected] 12-jul-2018 success full refund rfnd_ayi0rm0yhwjedi

In future you are requested to use the refund status tracking service provided by the irctc. Select the refund status link in the left panel under my transaction. On the plan my travel page after you log in to www.irctc.co.in giving your user id and password.

Note that if still the refund is not reflecting in your account, we suggest you to send us the complete bank/wallet statement (From date of booking till present date) in pdf format to pursue the matter.

Note: please use email id registered in your irctc profile for communication with irctc customer care.

Thanks & regards
Sonika bundela
Cce-email
[protected]@irctc.co.in
Ph[protected]/6610661
www.irctc.co.in [#1162549]
_
Irctc never asks your personal bank account details through
Call. If you received any call in this regard, please do not
Share your bank related credentials.
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— original message —
Subject : re: irctc refund mail
Date : aug 2 2018 10:34am
From : suman. Mishra. [protected]@gmail.com
To: [protected]@irctc.co.in
Refund 250/- not get yet in my a/c..

On thu, aug 2, 2018 at 10:30 am, suman kumar wrote:
Refund 250/- not get yet in my a/c..

On thu, jul 12, 2018 at 5:42 pm, wrote:
Dear customer,
We wish to inform you that, with reference to refund against pnr number null /irctc transaction id [protected], an amount of rs. 250.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:11-jul-2018
Refund processing date:12-jul-2018
Refund amount:250.0
Refund reference no:rfnd_ayi0rm0yhwjedi
Payment option used :

Normally the banks take time to process refund in
(I) for net - banking/wallets/cash cards transaction: 3-4 business days,
(Ii) for credit card/debit card transaction: 6-7 business days

You can also view status through “ticket refund history” under my transaction tab in your irctc profile after login at www.irctc.co.in.

For any further assistance please feel free to contact us at our customer care no.:[protected],[protected], customer care email: [protected]@irctc.co.in.
*this is an auto generated mail. Please do not reply.*

—
Warm regards,
Customer care
Irctc ltd.