ICICI Bank Complaints & Reviews

I transferred rs.90, 968 ti iit jammu towards fees of my son yesterday thru eazypay. Icici.com.

The money was promptly debited to my savings a/c but the eazypay portal returned a transaction failed message. I searched for ways to reach eazypay and there was just an email id [protected]@icicibank.com.

I sent a mail to them, till now no response, there is no phone number to speak on. So i called my icici personal banking number, they tell me that from their side the transaction was successful but it failed at eazypay portal and it will take 7 days to get the refund.

Is there someway our financial institutions are barred from providing such imperfect solutions to common public? How and who approves them to provide such inefficient service with out any quality check and no sla's on such situations, no one to speak with, no customer support, no response to emails.

I have to now raise this money in the next two days to pay the fees. This is sick of icici to do this.

Sir,
I had purchased bond of icici bank for my grand daughter with the hope to give to her as gift but it become a curse to me and my family as 3itch who manages payment is harassing and not making payment. The case was also referred to customer care icic bank but no results. Since we had met all the requirements of 3i tech as intimated by them the draft was sent on our home address after about 3 months by the time we had left and probably was returned to 3itech. Now we are with our other children/grand children and has requested to icici bank and 3itech to transfer the amount directly to my grand daughter's account with punjab national bank b r s nagar ludhiana 141012 viz gurmehar kaur u/g kulbinder kaur a/c [protected] ifsc pun0400500 for which we were asked to provide the approval of bank which was sent immediately. Even then the amount has not been remitted.
2 i am senior veteran and served the nation for more than 3 decades but still me and my family is being harassed to get back our own money on one or the other pretext even though my daughter had talked to 3itech on phone. You are requested to instruct the icici bank/ 3itech to transfer the amount to grand daughter's account as requested above for which myself and my family will be highly obliged. Thanks.
B s sandhu
Lt colonel (Retd)

My Saving Account of ICICI bank got debited with the amount of rs 29.50, 3 times consecutively total of rs 88.50,
for the date 7th, 8th and 9th July 2018,
I do not understand why this amount was got deducted from my account without my concern or authorization.

It was happened in past also but i ignored that time,
now i am really very disappointed from ICIC Bank,
I am using ICICI Bank Account from past 4+ years.

But this kind of incidents are not expected from ICICI Bank.

I am a new joinee of icici bank. I have joined the organisation on april 16.
From the second day only i have been tortured everyday by my reporting authority and branch manager too. They shouted me everyday in front of the customer and there is no support at all as if i asked something they told that call your friends and ask.in every little mistake they shouted me like that what the blunder i had done. And if the same mistake done by him then it is okay.
There are many such incidences which i can't explain because i don't know how to explain. I have also said my hr manager about this but no action is taken yet.
My life become worst because of only 2 people as every day i think to sucide which i can't. I don't know what should i do.
Please help me out from this. As i have also asked for the transfer in anywhere in india except this branch but no body is there to help me the human resource department said there is no transfer for new joinee.
The family condition is also not good of mine as my father is suffering from cardiovascular diseases and there is no one to look after him. Only my mother is there but she can't handle this situation as she is also not well.
That's why i have not even discuss this matter with my parents as they will get tentionised. I don't know who will help me to overcome from this situation.

I recharged my jio number [protected] on 18th of july 2018. Although the amount of rs 349 was deducted from my bank account, but the recharged has not been done neither the amount was refunded.

Kindly return the amount asap.

[protected]@gmail.com
[protected]

I have also attached the transaction screenshot.

I Have done Online Transaction Via Indian bank net banking on[protected] Eazypay Website through Payment Gate Way (Citrus Wallet) for Exam fee via (http://www.nios.ac.in), And Payment Was Successfully Debited but Transaction Failed (Transaction ID [protected]) and this Flowing Error Code (E008).

Merchant Name : SECRETARY NATI INST OPEN SCHOOLING NIOS
Transaction ID : [protected]

* I have communicated...

I am the a/c holder of icici bank from last 5year,
Now they have charged 588 under this category dcardfee2681jun18-may19+gst
I am not aware this type of charges are these.
They never informed me regarding these charges either by email
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c. Same if this deduction doesnt stop in future i will lodge the official complaint and please solve this issue asap.

Icici bank looted money 523 rs without informing or notification witch is not right
On the name of dcardfreejuly18-jun19... Please credit my money back as soon as possible... I shocked to see that my account was debited by bank people, i never thought that they will loot my money in this way without any small intimation, making the account holder fools

A employer was frad to me... He say plz take a mediclaim... It is my carrer meter... If you take a mediclaim them my job was safe... But i dont agrre with him... But he force me... An he not give my pass book.. He says you take a mediclaim 3485 ruppes. After i refund your amount 3 month later... But now he says bank have no any trems and condiation to refund your amount... So i am sorry... An he also harassmant me all time... Any he call me an say, plz deposit 50000 rs your account... Otherwise your account was closed... Ect...

From
Sharmila. V
Sri ram oils & lubricants
No.353 g. S. T. Road,
(Ammalannai alyam complex)
Chromepet,
Chennai -44

Note: please verify all the mails send to icici [protected]@icicims.com (From 6th july till date)
From '6th july im behind icici bank and pine labs to take action against issuing credit card swipe machine to mr. Sasi kumar in my shop name without my knowledge where i’m the proprietor for this shop” sri ram oils & lubricants. The terminal was applied by mr. Sasi kumar but in my shops name you have given the mid 75905002 tid 88264100, please check the slip it is in the name of sri ram oils and lubricants where i'm the proprietor of this shop and i'm running is shop for past 14yrs where i'm paying tax to the government and i have all the proof i'm the owner and proprietor of sri ram oils & lubricants. He has applied using my shop name address and my proprietor seal without my knowledge doing forgery and the staff of pine lab mr. Ramkumar is the another fraud who has given the machine. Please note the credit card machine was with mr. Ram kumar (Staff of pine labs)& mr. Sasi kumar. How can a bank like you'll can do this without verifying who is the proprietor of the shop. I have given the details that i'm the proprietor of 'sri ram oils & lubricants to
Mr. Karthick - manager
Icici merchant service
Malavika complex 2nd floor,
144/145, kodambakkam high road,
Nugambakkam, chennai.

Documents given

1. Certificate of registration tamilnadu
2. Gst registration certificate

Because mr. Karthick was so rude and harsh asking whether we were the proprietor, when we asked him with what proof they have provided the swipe machine, when they can ask this question to me why did they failed to verify before providing the swipe machine who is not the proprietor. So it is understood both icici bank and pine labs will provide credit card swipe machine to any one without verifying any document, so any one can get credit card swipe machine if they provide others business name, business address & proprietor seal??? It is ridiculous. Is this not an ill legal offence. I'm totally harassed and depressed by the way icici & pine labs handling this issue. Every day i’m getting calls from icici & pine labs just to hear the story what has happened but till now no one has taken action against this fraud people. I request you’ll to give me justice and take action against those people who has done the ill legal offence.

Enclosed : mails to icici merchantcare

Complaint - giving swiping machine without my knowledge
Yahoo/sent
• sharmila venkatesh
To:[protected]@icicims.com
Cc:plutus. [protected]@pinelabs.com
Jul 6 at 11:29 am
From
Sharmila. V
Sri ram oils & lubricants
No.353 g. S. T. Road,
(Ammalannai alyam complex)
Chromepet,
Chennai -44


To,
Officer incharge,
Icici bank – merchant care

Dear sir,

This is to refer to you that i own a shop “ sri ram oils & lubricants” with its registered office at no.353, gst road, chromepet, chennai-600044. I employed a person mr. Sasi kumar, it has come to my notice that this person in convictant with the pine labs employee mr. Ram kumar have allotted himself a credit card swipe machine for reason which has not come to my knowledge. It appears they have taken the swipe machine from you with their bank a/c, but it carries my shop name – sri ram oils & lubricants. I kindly request you to investigate this issue and inform me how you have issued this machine carrying my shop name without any knowledge to me. I repeat, inform you that i have no connections to this machine and bringing it to your notice as soon as i suspected that this could be some kind of fraud.

Please inform me immediately about the action taken.


Regards,
Sharmila. V
[protected]

Caseid[protected]:complain - providing swipe machine without my knowledge19
Yahoo/inbox
• [protected]@icicims.com
To:[protected]@yahoo.com
Jul 6 at 12:48 pm
Dear merchant partner,

Thank you for writing to icici merchant services.

We have received your email, our team will review your message and respond back to you within 1 business day. If you have missed to mention your mid (Merchant id), tid (Terminal id) and relevant information, request you to share the details for faster resolution.

Now service @ your “fingertips” using our digital self-serve channel - mobile app.

With a simple click of a button raise requests for:
• terminal break down
• paper rolls
• payment advice / statements request

To download our mobile app type “ims mobile” on google play store or click on below links.
Android mobiles - https://goo.gl/xSzfz0
Ios mobile - https://goo.gl/Dtr1Zy
Windows phones - https://dev.windows.com/en-us

Sincerely,
Icici merchant services
The information in this message may be proprietary and/or confidential, and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify first data immediately by replying to this message and deleting it from your computer.
• sharmila venkatesh
To:[protected]@icicims.com
Jul 6 at 2:27 pm
Dear sir,

Find the enclosed

Mid no: [protected]
Tid no: 88264100

Please take an immediately action and reply me at the earliest.

Regards,
Sharmila. V
[protected]

Show original message
• [protected]@icicims.com
To:[protected]@yahoo.com
Jul 9 at 6:16 pm
Dear merchant partner,

Thank you for writing to us.

We have received your email & we are working on your query.

We shall revert to you shortly, we request your cooperation in this regard.

Regards,
Vinay tripathi
Icici merchant services
[protected]@icicims.com
Toll free:[protected] /[protected]
_

We are pleased to inform you that now you can also raise service requests directly through our mobile app.
To download our mobile app type “ims mobile” on google play store or click on below links.
Android mobiles - https://goo.gl/xSzfz0
Ios mobile - https://goo.gl/Dtr1Zy
Windows phones - https://dev.windows.com/en-us
Show original message
• [protected]@icicims.com
To:[protected]@yahoo.com
Jul 10 at 10:50 am
Dear merchant partner,

Please accept our apologies for any inconvenience caused to you in this regards.

We have forwarded your request for relationship/sales manager visit.

The reference number is 33658754, our relationship manager will visit on or before 16/7/2018.

We request your co-operation in this matter while we are striving to provide you a resolution at the earliest.

Regards,

Sidharath koley,
Icici merchant services
[protected]@icicims.com
Toll free:[protected] /[protected]
_

We are pleased to inform you that now you can also raise service requests directly through our mobile app.
To download our mobile app type “ims mobile” on google play store or click on below links.
Android mobiles - https://goo.gl/xSzfz0
Ios mobile - https://goo.gl/Dtr1Zy
Windows phones - https://dev.windows.com/en-us
Show original message
• sharmila venkatesh
To:[protected]@icicims.com
Jul 13 at 6:44 pm

Dear team,

Kindly update me the status of my complain. People are calling me just to ask what has happened but no one is giving me proper details of what action has been taken. Since, i am a female raising the complaint, you people don't want to take any action against my complain. I'm really upset the way you people are handling my issue.

Please let me know what action you have for misusing my organization.

With regards,
Sharmila. V
[protected]
Show original message
• [protected]@icicims.com
To:[protected]@yahoo.com
Jul 13 at 6:45 pm
Dear merchant partner,

Thank you for writing to icici merchant services.

We have received your email, our team will review your message and respond back to you within 1 business day. If you have missed to mention your mid (Merchant id), tid (Terminal id) and relevant information, request you to share the details for faster resolution.

Now service @ your “fingertips” using our digital self-serve channel - mobile app.

With a simple click of a button raise requests for:
• terminal break down
• paper rolls
• payment advice / statements request

To download our mobile app type “ims mobile” on google play store or click on below links.
Android mobiles - https://goo.gl/xSzfz0
Ios mobile - https://goo.gl/Dtr1Zy
Windows phones - https://dev.windows.com/en-us

Sincerely,
Icici merchant services
The information in this message may be proprietary and/or confidential, and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify first data immediately by replying to this message and deleting it from your computer.
• [protected]@icicims.com
To:[protected]@yahoo.com
Jul 15 at 4:11 pm
Dear merchant partner,

Thank you for your email.

We have received your email & we are working on your query.

Answering your query & resolving your issues is a top priority for us. We shall revert to you shortly; we request your cooperation in this regard.

Regards,
Mohsin shaikh
Icici merchant services
[protected]@icicims.com
Toll free:[protected] /[protected]
_

We are pleased to inform you that now you can also raise service requests directly through our mobile app.
To download our mobile app type “ims mobile” on google play store or click on below links.
Android mobiles - https://goo.gl/xSzfz0
Ios mobile - https://goo.gl/Dtr1Zy
Windows phones - https://dev.windows.com/en-us
Show original message
• [protected]@icicims.com
To:[protected]@yahoo.com
Jul 17 at 3:59 pm
Dear merchant partner,

We wish to inform you that as per request number 33658754 closed stating below comments.

Request you to please confirm.

Regards,
Sohail shaikh.
Icici merchant services
[protected]@icicims.com
Toll free:[protected] /[protected]
_

We are pleased to inform you that now you can also raise service requests directly through our mobile app.
To download our mobile app type “ims mobile” on google play store or click on below links.
Android mobiles - https://goo.gl/xSzfz0
Ios mobile - https://goo.gl/Dtr1Zy
Windows phones - https://dev.windows.com/en-us
Show original message
• sharmila venkatesh
To:[protected]@icicims.com
Jul 18 at 2:38 pm
Dear sohail shaikh,

How can you close the request number 33658754, i have made the complain and the person who spoke to me is asking me to call the toll free number and register the problem. It is icici and pine labs have issued the credit card machine without any verification putting me into the problem. When i ask the pine labs they are point hands to icici. I really don't no what to do please look into this issue and let me know what action has been taken.

With regards,
Sharmila. V
[protected]

Show original message
• [protected]@icicims.com
To:[protected]@yahoo.com
Jul 18 at 2:39 pm
Dear merchant partner,

Thank you for writing to icici merchant services.

We have received your email, our team will review your message and respond back to you within 1 business day. If you have missed to mention your mid (Merchant id), tid (Terminal id) and relevant information, request you to share the details for faster resolution.

Now service @ your “fingertips” using our digital self-serve channel - mobile app.

With a simple click of a button raise requests for:
• terminal break down
• paper rolls
• payment advice / statements request

To download our mobile app type “ims mobile” on google play store or click on below links.
Android mobiles - https://goo.gl/xSzfz0
Ios mobile - https://goo.gl/Dtr1Zy
Windows phones - https://dev.windows.com/en-us

Sincerely,
Icici merchant services
The information in this message may be proprietary and/or confidential, and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify first data immediately by replying to this message and deleting it from your computer.
• [protected]@icicims.com
Dear merchant partner, we wish to inform you that as per our records terminal has been applied by sasi kumar. Dear plutus team, kindly share the installation status for mid 75905002 tid 88264100. Regards, sohail shaikh. Icici merchant services [protected]@icicims.com toll free:[protected] /[protected] _ we are pleased to inform you that now you can also raise service requests directly through our mobile app. To download our mo
Jul 19 at 11:24 am
• [protected]@icicims.com
Dear merchant partner, please find the details below in trail mail for your reference. For any other clarification feel free to contact us. We will be glad to assist you. Regards, swati kaparwan icici merchant services [protected]@icicims.com toll free:[protected] /[protected] _ we are pleased to inform you that now you can also raise service requests directly through our mobile app. To download our mobile app type “ims mobi
Jul 20 at 10:30 am
• sharmila venkatesh
To:[protected]@icicims.com
Jul 20 at 2:00 pm
Dear team,

The terminal was applied by mr. Sasi kumar but in my shops name you have given the mid 75905002 tid 88264100.
Please check the slip it is in the name of sri ram oils and lubricants i'm the proprietor of this shop and i'm running is shop for past 14yrs where i have all the proof i'm the owner and proprietor of sri ram oils & lubricants. He has applied using my shop name address and my proprietor seal without my knowledge doing forgery and the staff of pine lab mr. Ramkumar also know this. How can you provide a machine without verifying whether that person is the proprietor.

Please can you'll provide me all the documents submitted to icici bank for providing this credit card machine. Because i want to check whether any other forgery has been don't by taking my shop documents. And let me know what action you'll are going to take regarding this issue.

With regards,
Sharmila. V
[protected]

Show original message
• [protected]@icicims.com
To:[protected]@yahoo.com
Jul 20 at 2:06 pm
Dear merchant partner,

Thank you for writing to icici merchant services!

This is to acknowledge that we have received your email with the above ticket id affixed in subject line. Please mention this ticket id in all your further email communications with icici merchant services.

While our team will review your message and respond back to you within 1 business day, request you to share your mid (Merchant id), tid (Terminal id) and relevant information if you have missed out on mentioning
Now with a simple click of a button, you can raise below requests on your finger tips:
• terminal break down
• paper rolls
• payment advice / statements request

To download our mobile app type “ims mobile” on google play store or click on below links.
Android mobiles - https://goo.gl/Ubqwvz
Ios mobile - https://goo.gl/Dtr1Zy
Windows phones - https://dev.windows.com/en-us

Sincerely,
Icici merchant services

The information in this message may be proprietary and/or confidential, and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify first data immediately by replying to this message and deleting it from your computer.
• [protected]@icicims.com
To:[protected]@yahoo.com
Jul 22 at 5:55 am
Dear merchant partner,

We apologize for the unpleasant experience.

We have forwarded your query to our boarding team to investigate thoroughly. However, our specialized team will strive to revert at the earliest.

Request you to check the status after 24/7/2018.

Looking forward for your co-operation to help us serve you better.

Regards,

Sidharath koley,
Icici merchant services
[protected]@icicims.com
Toll free:[protected] /[protected]
_

We are pleased to inform you that now you can also raise service requests directly through our mobile app.
To download our mobile app type “ims mobile” on google play store or click on below links.
Android mobiles - https://goo.gl/xSzfz0
Ios mobile - https://goo.gl/Dtr1Zy
Windows phones - https://dev.windows.com/en-us
Show original message
• sharmila venkatesh
To:[protected]@icicims.com
Jul 25 at 10:33 am
Dear mr, sidharath koley,

You have requested me to check the status after 24th but till now i didn't get any reply from your end. I'm really worried whether you people have taken this issue seriously or not.

Yesterday i have submitted my documents, that i'm the proprietor of sri ram oils & lubricants to your person

Mr. Karthick - manager
Icici merchant service
Malavika complex 2nd floor,
144/145, kodambakkam high road,
Nugambakkam, chennai.

Documents given

1. Certificate of registration tamilnadu
2. Gst registration certificate

I have proved i'm the owner. What are you people going to do. Please let me know what action has been taken.

With regards,
Sharmila. V
[protected]

Show original message
• [protected]@icicims.com
Dear merchant partner, thank you for writing to icici merchant services! This is to acknowledge that we have received your email with the above ticket id affixed in subject line. Please mention this ticket id in all your further email communications with icici merchant services. While our team will review your message and respond back to you within 1 business day, request you to share your mid (Merchant id), tid (Terminal id) and relevant information if you have missed out on mentioning now with a simple cl
Jul 25 at 10:34 am
• [protected]@icicims.com
To:[protected]@yahoo.com
Jul 25 at 12:17 pm
Dear merchant partner,

Thank you for your email.

We have received your email & we are working on your query.

Answering your query & resolving your issues is a top priority for us. We shall revert to you shortly; we request your cooperation in this regard.

Regards,
Riya lanjekar
Icici merchant services
[protected]@icicims.com
Toll free:[protected] /[protected]
_

We are pleased to inform you that now you can also raise service requests directly through our mobile app.
To download our mobile app type “ims mobile” on google play store or click on below links.
Android mobiles - https://goo.gl/xSzfz0
Ios mobile - https://goo.gl/Dtr1Zy
Windows phones - https://dev.windows.com/en-us
Show original message
• sharmila venkatesh
To:[protected]@icicims.com
Jul 26 at 1:54 pm
Dear team,

From july'6th till now im cooperating with you'll, it is more than 3 week u people are not able to solve this issue, is that so difficult to sought out this issue / trying to avoid / post pounding this issue. I can't wait i have given enough time for you'll please solve this immediately and let me know what action has been taken against this issue.

With regards,
Sharmila. V
[protected]

Pl send address where i send my bond certificate to you bondholder no 0000001 certificate no 4696 no of bonds one distinctive no[protected] chinmoy das [protected] address 64/a raja ram mohon roy sarani po serampore dt hooghly 712203 email [protected]@yahoo.com. the certificate matured on 01/01/2018 and issue date 01/07/1999 this policy is money multiplier bond private placement series R/BPN/99/1

Hello,

I don't know from where to start about my experience with ICICI.

In last one month, you have broken my account privacy by giving details to third party about my loan and credit card. You have miscommunicated about my foreclosure charges for personal loan (I paid 5.9% instead of 2.5 due to your error). And icing on cake is you are not issuing NOC for a car loan I have already paid for.

I am not sure how you make customer efforts minimal and how is it "khayaal apka".

Appreciate a quick reply and action with callback.

Regards,

Sneha.

Dear team, this is with regard to the neft transaction done on 11/06/2018 for ₹13440/- the transaction was not successful as the beneficiary name is wrong below the details remittar bank-kotak mahindra bank. Remittar name-foiwe global solution. Beneficiary name:somashekar y beneficiary bank:icici bank jayanagar 7th block. Ifsc cofe:icic0000251 the amount is still showing as the lien amount although the remittar got credited to his account...

My daughter sagrika nagar have saving a/c [protected] with icici bank, malav parisar br. Indore.
Her a/c showing linked to aadhar in uid website & same confirmed with be alos. Her adhar linked to npci server by bank on12 th june.
She is unable to receive scholarship from government as it is showing transfer failure due to account not mapped to iin & not linked to npci server.
Pls do link her account with npci & resolve problem.

Brgds kumud nagar [protected]

Hi sir/mam
This is to inform you that i have applied credit card of your bank and same will be delivered on 25/07/2018. My concern is that i have applied for icici coral contact less credit card but i received platinum chip credit card on my address. So pls change this mistake done by you as soon as possible.
Your valuable customer
Rahul kumar
+91-[protected]

Dear madam / sir

On 22nd july night 11pm when i checked my cell phone, i saw several messages abt cr card payments. I checked them and to my utter shock someone had used 16217.30 rupees in two minutes time..!

I immediately called the helpline number and informed them about the fraud under the name fcbk ads payments. The person speaking to me informed me that the card is blocked and it will take 8 to 20 working days to investigate & untill then the disputed amount will not reflect in my statement. He told me to go to any nearest branch and submit a dispute form filliing in details abt this transaction. He said it can be done within next two days.

Very next day monday23rd july i went to ac mkt br and submitted dispute form.

Now today wednesday, 25th july i got cr card statement on email which is showing total disputed amount to be payable..!

This fraud was due web security lapse or phishing or hacking.. Banks are responsible to protect the web security against all these threats.

I am well educated i never ever share my bank details to anyone. I dont even write them down for memory. Even i use incognito page for all my net transactions thru secured sites. I think this fraud was carried out when the systems of the bank were down. As i[censored] check the sms screenshots, the last transaction of 4000rs got declined.. I think thats when the systems came back..

This bank has put this amount stolen via fraud on my account. And now if i dont pay then they will put abusive threatening collection agents on me.

I have recorded the call on 22nd night when i called them to inform the fraud. The guy is telling me to "rest asure and the disputed amount will not be added to my account untill the investigation is carried out"

Just within 48hours they have falsified their words and put this amount on me to pay..

Pls help me.
-thanking you
Nirmmala yadav

Dear ms. Yadav,
We understand your concern.

We acknowledge the receipt of customer dispute form.

According to our records, your complaint for the transaction dated july 22, 2018 for rs. 16, 217.00 at facebk ads through service reference number: sr[protected] is under process.

The request would be processed within 30 to 120 days as defined by the rules of rupay / mastercard / visa / amex.in case we need more details for resolution, we will get in touch with you.

Hello,
I am having my salary account in icici bank. But few days back 88.50 rs/- (29.50 rs * 3) were deducted from my salary account and when i looked into my mini statement it was described under "atm dec chg". And when i tried to explore it over internet, i found these charges are applied for when atm of other bank declined to withdraw the money, if it doesn't have enough. Moreover, it is completely not acceptable charges it has happened earlier also but usually people is busy they don't usually notice such things for which an unethical bank like icici takes benefit.
I want explanation & my money back in my account.
Transaction details : 1) atmdec chg/[protected]/2353+gst, 29.50 * 3=88.50rs

With regards,
Rajeev,

Dear sir,

I am using a credit card of icici bank and i have been charged with 116 rupees without my knowledge. I have called customer care and spoke to an executive and the senior manager named ishwar. What i came to know that these charges are levied by icici for using my rewards points.
Firstly, if these are reward points, it is there because i have used this card and they have provided me these as to honor their customer. Secondly, i was not the one who asked for these reward points and if you people are providing it to me then only i have used it.
Back in time, one of icici bank executive came to my office saying that this card is totally free and insisted me to make a card for myself. I obliged and gave a go ahead (To mention that he has not cleared anything that reward points has hidden charges).
I requested them to put a mail regarding this and they denied saying that everything is on our official website.
Now question here is that why cant they provide all this information before making a card. Clearly because this would affect their sales of credit card.

I am deeply angered and hurt over the unprofessional and irresponsible behavior of icici people as they are making a fool of people by showing only the benefits of credit card and hiding the cons just for the sake o[censored]pscaling their sales.

I am not writing this thing for just 116 rupees but for all the other people who are being the victim of this fraud play by icici.

Hi, my mother's icici bank account number[protected] has been deducted with some dcard fee on 29 jun 18 which was not told before opening the account. Hence the same should be reversed back asap. Icici bank is looting senior citizens with nonsense charges. Hence a strict action should be taken against icici bank.

This is not the first time icici has devised this tacts of looting indian citizens. The fraud starts from opening a bank account. A representative comes to your home and leeches you until you open a bank account. He fills entire form on its own and tick marks many options which is illegal charges they can deduct afterwards. For example, the famous scam of metro debit card charges. They first send you unwanted and unrequested metro debit card which starts debiting the bank balance. On many requests to the branch manager the sales rep sends the amount back!!

Now comes another fraud - debit card charges! Hell with icici bank, are you providing leeching services in 2018?

The charges of 352.82 should be reversed immediately as we dont want your special debit card instead block the existing any special debit card with gems and diamonds and send a simple card with no charge!

I got an e-mail from icici bank that my accounts are active and i need to inactivate them, i tried to reply to that email and it says delivery failed, email id is [protected]@icicibank.com.
Reached to out online chat where someone dumb pasted the standard response that through net banking do this, through phone banking do this etc. Tried internet banking and it asks for that stupid grid numbers and obviously no one outside india...