ICICI Bank Complaints & Reviews

Dear team,

I would like to give a brief on my complaint, i have made a transaction of rs1275 on the month of aug'18 (It was a emi transaction, 1st month). But i got a credit reversal from merchant for the same transaction on 2nd sep'18. My due date is on 20th of every month. Credit card statement was showing an outstanding of 709rs, so i paid the same 709rs due after confirming from the same icici customer care. But now they are saying the merchant fee has hit after one month so you are charged with 586rs as penalty. Just for rs566 due they have charged a amount of 586 as penalty which is not my fault.

I've herein attached all the supporting document of my statement & the conversation b/w me & bank.

Kindly look into the issue and help me out.

Hi sir/madam

Am a icici bank customer. So many times deducted my amount ecsrtnchg charged +tax... I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Pleaseexplain what the charge it is. This type direction is not good please return my charged amount. Thank you

Dear sir,
Pls find attachment communication with hdfc bank regarding
Refund of excess amount 22500/-.
As per hdfc bank they made refund to icici bank, vide arn no-
74067138182000150515321.
Kindly confirm and pls revert with status against the same.


Regards,
Somnath khalkar
[protected]

I try to book a rail ticket from icici bank and from that money is deducted and booking ticket of the railway is not received. I called many times they say that it's not from icici bank side issue. It's from railway side issue.

Why you collaborate with indian rail if your application is not working properly.
Irctc did not receive a payment yet so which side's problem here. Icici application is not proper and at all not testing all scenario. If you try to pay on payment page then they ask for irctc username and password in which if i forgot password then also forgot click available, and if i click forgot password then payment procedure automatically canceled and money is deducted as well.

If you take 2 min for receiving money then why you take too much time to refund it.
Please proceed as soon as possible if not then i knock consumer court's door.

Haven't subscribed to my money service but still annual fee for aug-17 to oct - 18 354.00 rupees got deducted. I didn’t subscribe it. I am good fan of icici plz do not spoil it. Please unsubscribe me from my money service and pay back my same amount
Money. Details: 10 oct '18 aug
Bil/[protected]/mm annual fee sep18- amount 354 rupees
Plz communicate at deogyan. [protected]@gmail.com
[protected] mob
Ac no[protected]

On 26 09 2018 night at 10.57pm i made payment 50160 through phonepe app for bharti axa life insurance but the payment gone to [protected]@icici
UTR:[protected], TXN ID-P1809262258252553362095 from my punjab national bank account, the amount deducted from my account but not credited to bharti axa life insurance company the payment gone to [protected]@icici so please shutout the problem with my trasaction & refund me soon as possible

Dear sir/madam
I am one of your credit card holder. When i applied for this card i was working in lakshmi vilas bank but now i have resigned. So i want my credit card statement on my personal email id - raaga. [protected]@gmail.com and my billing address is 642-h baba farid puri, west patel nagar, new delhi 110008. Please change it as soon as possible coz i am not able to see my statements for months, i am just relying on text msgs.
Thanks
Anurag pandey
Mob. [protected]
Credit card no [protected]

I don't have an account with icici and no loans with them as well. Some guy named pramod salunke called my wife from 91-[protected] saying he is calling from icici pune and your husband has taken an autoloan and has not repaid it. I have not taken any loan from them and how can he call my wife. Also my wife has not mentioned spouse name anywhere in her accounts. This is very bad when people like this man does not have proper information and calls my wife. I want to file a consumer complaint on this man.

This is scamming but i wont people in icici to know this.

I had raised the below request long back and they asked me to email them with the uid. Its been more than a week when i did so and as expected there was no response from icici - i'd rate you as 0 in terms of customer satisfaction. First the staff misbehaves and then, if escalated, the team doesn't respond. Is there a team in icici who actually looks into resolving customer issues?

"i called the support staff twice to request to waive off the late payment interest fee but they blatantly refused to do so.

I literally begged them to waive the fee off and consider that i am an old customer who is using their services from last 7 years. Due to some circumstances, i was delayed to make the payment by a couple of days but did the full payment as soon as i could. I spoke to naveen and then to raghuram (Their floor manager) requesting them to help, and despite begging them for several minutes i had to ultimately give up on the request.

Never expected this from such a good brand. I was really happy with icici services until now."

In the starting of this month due to some problem with the paytm site, my four transactions at purchasing an item from the site were declined and the transaction failed on every occasion due to some error of the site itself. But today i saw in my statement that the bank have charged me 29.50 rupee for all those four failed transactions and it have also happened at least 9 times in the previous two months, that means the bank have taken away more than 370 rupees of mine without any cause or reason. This is so much frustrating and disappointing, to find out that a reputed bank like icici is dropping to such low standards for stealing the money of their customers if he/she trust the bank and do not pay much attention to the bank statement. Please, look into the matter as soon as possible and help me get in getting a refund of my money as soon as possible.

Please deactivate my membership with oneassist which i have not authorized. They just shared the details and automatically deducting the subscription charges since three years. I tried for cancellation option in oneassist website, but they have not given any option like this in their website. Kindly deactivate my membership as early as possible

Regards
T revathi
One assist relationship no: 1339268
Mobile: [protected]

Hello Sir,
Myself Pankaj M. Kakade. I m working with Icici bank home loan department at dombivali... District Thane... From May 2017 to April 2018... My employee code was C96356...
But still I hv nt get my *full n final payment as well as relieving letter...*Hence m nt able to join any other company and due to all these m facing financial problems too.
So please issue the same at ur earliest.
Thank You.

My ac got deducted of rs 413.00 on sep rs. 472.00 on oct ecsrtnchg, and i didn't received message. What's going on. Pliz solve this problem. Thank you.

And m afraid this auto debit will continue happen.
This is really sickening. Pliz help solve this problem. And give me valid reason of this happening, and get me back my amount that has been deducted.

Reacharge not done by upi successfully done
Recharge not done successfully
Hi,
I recharged 153 as monthly plan on 10 October 2018 via my Jio App with paytm UPI as payment mode.The payment was successful to indiaideascici and I was deducted Rs.153 from my bank account. But the monthly pack hasn't activated. I waited for a 1 hour . They said that it has been declined from their side and yd to contact your third party payment mode for further queries. But UPI payment was successful. This is highly not appreciated

Two weeks back my salary account got hacked in mumbai and after i logged a complaint to the police and also the bank there is no resolution to the issue and the bank says since they could not trace back the money they cannot be held responsible for this. If the bank cannot keep its customers money safe it should not be operating. This is a bank system breach where when the hacker could get through a 3d system pin. What is the level of security are they providing to their customers. A months salary got stolen right from my account and icici tells me they cannot do anything about it. This is disappointing i hope someone can help me put here.

[protected]@icici has deducted the amount of rs349 from my account and yet no recharge has been done. I waited like for 1 day for the processing but nothing happened. Please take this matter seriously and kindly provide me the steps for the refund of my money.
For further details please dm me.

Google transaction id=cica*w
Upi transaction id=8281*6

Hi,

I am have salary account in your bank for my ex-company, now i would like to use same account for my current organisation for salary and would like to create new reimbursement account to my salary account. I have visited branch office they have suggested me to do through internet back. I am unable to find the option to create this account.
I have called customer care no response.

Could you please help me to create this account.

My email id:[protected]@gmail.com

Hello, I recharge my account using my jio app through [protected]@icici using Google pay (Tez) my money is deducted 399 RS but recharge not done yet, please kindly provide refund for my money to my account please resolve this problem Everytime it happening take some care about this issue please debit my money in to my account.

I've recharged my jio number 7406454*4 using myjio app and google pay/indiaideas-icici on 9th of october i. E, 09/10/2018. The respective screenshots and every other detail has been attached. Please do the needful and oblige.

From: sumanth athreya ([protected]@okaxis)
Issuer bank: kotak mahindra bank

To: indiaideas ([protected]@icici)

Google transaction id: cicagkccrtznlw
Upi transaction id:[protected]

Im m. Hariharan, i want open my salary account in this bank. I gave details to bank before 25 days. But still not open the account. I called ur bank person to know my account access but there no response.. This is icici bank response...???

I want make payments. But there s no salary. How can i run my family?
That person s more more irresponsible person. I want immediate action to my account activation.

Pls inform to officers for response to public.. You take action that person called mr. Sivaramakrishnan, phno.[protected]. Under the head of mr. Kamal in chennai, tamilnadu.

He worst person. He s name spoiler person to ur bank.. Pls activate my salary account immediately. Then only my company put salary. My company name s
Isgec heavy engg pvt. Ltd, chetpet chennai.
Thank u for response.. Pls make it fast...