[Resolved]  ICICI Bank — Refunded money from merchant not credited into my debit card

Made online transaction with flipkart and order got cancelled twice on sep 13 2016
Each transcation of rs 6999 each.
Flipkart has updated saying refund has issued on sep 13 2016 for both and provided transcation ids.
But money has not been credited to may account still after 2 weeks.
Bank people has been saying we are looking into this and providing any updates for more than 2 weeks now

Transaction 1 :
Transaction id: tx[protected]
Bank txn id 4737561065586498104070
Pg track id pzt[protected]

Transaction 2 :

Refund processed to - icici bank debit card
Card number - 539998*6655
Bank transaction id - 4737469242436095204063
Refund date/time - 13 sep 16 12:01:06 pm
Refund amount - inr 6999.00
Refund txn status - success
Was this information helpful?
No (0)
Yes (0)
Oct 29, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3in6p) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information