[Resolved] ICICI Bank — Refunded money from merchant not credited into my debit card | |
Made online transaction with flipkart and order got cancelled twice on sep 13 2016 Each transcation of rs 6999 each. Flipkart has updated saying refund has issued on sep 13 2016 for both and provided transcation ids. But money has not been credited to may account still after 2 weeks. Bank people has been saying we are looking into this and providing any updates for more than 2 weeks now Transaction 1 : Transaction id: tx[protected] Bank txn id 4737561065586498104070 Pg track id pzt[protected] Transaction 2 : Refund processed to - icici bank debit card Card number - 539998*6655 Bank transaction id - 4737469242436095204063 Refund date/time - 13 sep 16 12:01:06 pm Refund amount - inr 6999.00 Refund txn status - success Was this information helpful? | |
Oct 29, 2016 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Sep 28, 2016 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3in6p) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |
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