[Resolved] ICICI Bank — refusing to increase the limit of instant credit card is low even after fd amount is high

Mitravind Garg

from Indore, Madhya Pradesh

Address:

Indore, Madhya Pradesh, 452001

I have taken an instant credit card ending 6000 (Now renewed card ending in 2003) from icici bank against the fixed deposit number[protected].

The initial value of fd was 30, 000 so they gave me the limit of 25000/- but now value of renewed fixed deposit is 47, 036 as of today.

Ideally bank should be increase the limit of credit card also accordingly as value of fd under lien (For security) has increased but anyhow they are not ready to do it.

Please look into the matter so that bank increases the limit of my instant credit card accordingly from 25, 000 to max possible considering the fd of rs 47000/- as security.
Thanks
Mitravind garg

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Dec 26, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2017

ICICI Bank Customer Care's response Dear Mitravind Garg,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Nov 27, 2017

Updated by Mitravind Garg Its been 4 days, No body has contacted me from the bank. This is exactly what the problem is that no one is there to respond or take care of customer's problem

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Comments

rijvan khan

from Bhopal, Madhya Pradesh

Sir matter 21/11/2017 was cut from the account set out by 12000atm which did not get that I request you to please have my money refunded

ICICI Bank Customer Care's response, Nov 24, 2017

Verified Support

Dear rijvan khan,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4lhrr_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

ह

हेमंत कुमार तिवारी

from New Delhi, Delhi

HI I am very fraustrated with your branch work
I have trying change my address before 6 month I have carry my document but your branches mentioned another reason to ignore update address.

Very worst services provided and also cut charges without any subscription

ICICI Bank Customer Care's response, Nov 24, 2017

Verified Support

Dear हेमंत कुमार तिवारी,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4lhrr_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team