[Resolved]  ICICI Bank — REG: ICICI Bank deducted charges

Hi, my name is Edwin Noel, I have an ICICI Bank savings account in 20A Shivaji Marg Branch, New Delhi.
An amount of Rs. 639.47/- (DP charges for JAN-21) were deducted from my Savings Bank Account without any intimation or transaction alert. Moreover, I was confirmed that the Demat Account that was forcefully given to us at the time of opening our bank account is free of cost and we never ever even utilized the same.
Now the account is also deactivated and we are forcefully charged the amount without any confirmation. None of the customer care executives are responding and this is very frustrating. Please report this scam as it has been done to many customers and please get our hard-earned money refunded.
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Aug 22, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d18d) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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