[Resolved] ICICI Bank — reg unnecessary charges and interest

Tahir Hussain Shaikh

from Mumbai, Maharashtra

Address:

New LInk Road Andheri west

Dear sir,
I was offered a free credit cards amex (Amex card not even activated) and visa but made to pay the annual fees as a result i got the card cancelled alter on.
Also got enrolled for cpp plan with out my consent and they deducted minimum amount of rs 100 every month from my account (Auto debit for more than 3 years) and later they refund after numerous follow up on rs 2598 to my icici acct xx1804 vide utr no. Kkbk[protected].
Still as a settlement they sent the credit card bill of amount 3k plus and this month has gone up to 4k plus.
Request you to waive off all these charges or i have to close the account with icici bank because of these mental trouble.
Thanks and regards
Tahir s.

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Apr 30, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2019

ICICI Bank Customer Care's response Dear Customer (Tahir Shaikh),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5rk1c) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Apr 23, 2019

Updated by Tahir Hussain Shaikh Reminder 2
Dear ICICI Team
My issue is still no solved, They do not want to cancel the credit card niether they are willing to show the transaction for that they have billed it.
I have returned the packed unit of American express Card with opening(card was mot even activated )
why should i pay for something which i haven't used or else i will close the saving account

UID NO UID (a5rk1c)

Regards
Tahir S.

Jun 07, 2019

Updated by Tahir Hussain Shaikh Reminder 3
CPP [protected] as required by you to cancel the credit card.
Kindly show me the transactions details for the amount due.
I Repeat i have not even activated the card and neither i have spent the money through the card .otherise show the transaction details
The issue is still unresolve.even after sending third reminder through consumer complaint
Regards
Tahir S.

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Comments

CPP Group India Customer Care

Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards,
CPP Team

Tahir Hussain Shaikh

from Mumbai, Maharashtra

Dear ICICI Team
My issue is still no solved, They do not want to cancel the credit card niether they are willing to show the transaction for that they have billed it.
I have returned the packed unit of American express Card with opening(card was mot even activated )
why should i pay for something which i haven't used or else i will close the saving account

UID NO UID (a5rk1c)

Regards
Tahir S.