[Resolved]  ICICI Bank — Regarding Amtec Engineers

Address:Bangalore, Karnataka

There was a call on 15th of December 2014 about increasing my credit limit by 25000 to 75000 from ICICI representative. There was a detailed enquiry from an executive representative from ICICI about my card details along with my personal details. They also confirmed my age proof and address proof, but asked my expiry date. Since, they confirmed all the details, I believed it was not a bogus call. After a while, they gave another call about my reward points and they also mentioned about an offer which included Lotto shoes and Rayban sunglasses worth Rs 6999/- which will be delivered in 10 days. Since, I believed it was an authorised Executive of ICICI, I agreed for the deal and they mentioned that this offer should not be revealed to Amtec Engineers. They confirmed the transaction by asking me to send the card details along with OTP over the call. The amount 6, 999/- was also credited on the same day for Amtec Engineers. Hence, I passed the details after receiving an message from ICICI. After 10 days, I didn't receive any confirmation from ICICI or Amtec Engineers. On further investigation, I realised that it was a fraud call, hence a complaint has been raised. So please respond on what steps must been taken further ?
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23622
    Pending
    2041
    Resolved
    14255
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information