[Resolved]  ICICI Bank — regarding bank 1400 bank charges

Address:Ludhiana, Punjab, 141001

Icici bank has charged me bank charges for rs. 1400 (Jan 2019 - rs. 700 and feb 2019 - rs. 700) mentioned as mab charged.

When i contacted the bank they said me that it is charged because you did not hold the minimum balance of rs.50, 000.

I said i have not opened the bank account for minimum charges rs. 50000 but it is opened for rs. 10000.

So why you are saying that my bank account has limit of rs.50000 then they said you upgraded it.

But i said i have not upgraded it and they have failed to show me the signed agreement of any.

Now they have refunded me only rs.700 not other rs.700/-

I frustrated to do calling again and again. If icici has refunded me rs.700 which they charged wrongly then why they are refunding other rs.700.

Thanks
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Mar 22, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2019
ICICI Bank Customer Care's response
Dear Pankaj,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5ov3e) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

I Have a problem in receiving OTP for online purchases.
Customer services are not help. Difficult to get access to phone banking who can solve the OTP issues. My Mobile phone service provider clearly says there no issues from the network
ICICI Bank Customer Care's response, Feb 19, 2019
Verified Support
Dear Ravindra Vemulapalli,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5ov3e_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Please update my of account no
My joining date 25/05/2018
And c code is C11656
Name sandeep Kumar
CPA manager in dehradun location in auto loan department
Branch code 0164
ICICI Bank Customer Care's response, Feb 19, 2019
Verified Support
Dear Sandeep Gangwalia,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5ov3e_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
In this month February they have deducted two times 413 rs total 816...can you please assist me on this.
While checking statement it marked as ecsrtnchgs
ICICI Bank Customer Care's response, Feb 20, 2019
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5ov3e_02) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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