[Resolved] ICICI Bank — Regarding CPP membership active without consent

[Resolved] ICICI Bank — Regarding CPP membership active without consent

N NehaGirish

I received again and again calls from icici bank. Bank should never call because any fraudulent activity can also be taken place. They just told me about cpp plan. I have not given any permission for that. But instead of that cpp plan has been activated without my permission and amount of rs. 2100 has been deducted. I want to cancel this plan and refund my amount. i have spoken to customer care depart., send mail for refund also, still no action. I'll appeal in consumer court if any action will not be taken. Was this information helpful? No (0) Yes (0)
Aug 14, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Mar 12, 2021 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dxug) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team
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CPP Group India Customer Care

Dear Customer,

We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards
CPP Team