[Resolved] ICICI Bank — Regarding credit card Recovery Flexi EMI option | |||
Dear Sir, I've been receiving continuous call from the Recovery agent, harassing me for the outstanding amount. I've been threatened multiple times by the Agents on setting my account on NPA, they have even visited my home for the recovery process and these process are very humiliating. I've visited the bank in order to convert it into flexi EMI, but bank personnel are advising to visit Credit Card dept, and credit card dept, are not responding to it to convert it into Flexi EMI. Request you to kindly go through it and provide the way forward into a plausible soultion to move forward. Regards Virender Kumar [protected] ICICI Bank Account number[protected] Was this information helpful? | |||
Dec 28, 2022 Complaint marked as Resolved Mobile number - 9999714936
Email - [email protected] ICICI Bank customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
65%
Complaints
23615
Pending
2041
Resolved
14252
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
I've been threatened multiple times by the Agents on setting my account on NPA, they have even visited my home for the recovery process and these processes are very humiliating