[Resolved] ICICI Bank — Regarding false verification for personal loan and used my reference | |||
I am having saving account in icici bank since April 2010.and my registered no is [protected].On 18th July my parent received a cal( on my home i.e not registered number with icici bank ) from no[protected] and the person named himself Mr.Ahuja that he is calling from icici bank and stated this A person named shurvir singh has taken a personal loan and hes not payning EMIs and that person has mentioned me(Tanuja Srivastava) as refrence . How is this possible when I dont know this person and suddenly I became the refernce point for him and why did the bank didnot verify the detials at the time when he was taking personal loan. Its highly disappointing from icici bank side.It took me a lot of mental pressure. After getting this call I visited my branch where I am having my account i.e in BK-11&12, Sector-1 Noida and asking the b ranch manager for seeking the information about the details in whosoever account I am linked as refernce or anything, but he failed to give me the details and said he cannot provide details. Now, look into this issue as high priority as its a serious matter of concern .Its about the security and trust that bank has not maintaining at its end. I need the reply from ur end asap seeking detail about my name being used in reference or any other thing in any person accpount. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |||
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