ICICI Bank — Regarding fraudulent transaction from my credit card no. [protected]

Address:Gurgaon, Haryana

To, Dated: 13th Jan 2014 General Manager, ICICI Bank, (Customer Care Centre), Subject: Regarding fraudulent transaction from my credit card no. [protected] Dear Sir/Madam, With due respect this is to bring to your kind attention that I hold a credit card in ICICI Bank, Gurgaon since 07/2013. There are three fraudulent transactions with a sum of Rs. 999 each has been done from my credit card on 20th Dec 2013 and 21th Dec 2013, and these transaction was not performed by me. (Account Statement of is also enclosed herewith) The dealing officer of ICICI had identified these transactions done through online. But I had not shared my password with anybody. Please find the details of three transactions which were done against PayTM. 20th Dec 2013 - trans ID - 430160 21st Dec 2013 - trans ID - 684723 21st Dec 2013 - trans ID - 679690 Kindly do the needful at the earliest. Sincerely yours, Ravi Kumar Rastogi Mobile No. [protected] Email ID: [protected]@gmail.com
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Dear Mr. Rastogi,

We are sorry for the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

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