[Resolved]  ICICI Bank — regarding harassment by recovery agent

I took a loan from ICICI Bank 4 years ago. I paid half of my loan. But because of some financial crisis I couldn't pay the rest. Even I am ashamed of this as I am not able to pay rest of the amount. But now I am getting threatening calls from one of your employee or agency. His name is Raj Kumar Rana. On asking his details he started saying that he will go to my house with 5 people and started abusing me over phone. He said he is going to put bad comments on my FB page and other social media with names of my kids and wife. I am already going through depression because of my financial position. I am the only earning hand in my family.Need your help.
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Mar 16, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08j59) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Why my 10000 rup.is lien...no any support from customer care and branch this problem is start[protected].

ICICI Bank Customer Care's response, Feb 15, 2020
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a08j59_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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