[Resolved]  ICICI Bank — "regarding home loan excessive interest rate and not been treated properly

Address:	Bathinda, Punjab, 151001
Website:	icici

Sir/madam,

I have been your customer since 2006 or may be before that. I have taken a home loan in 2006 w. R. T account no - lbbtn[protected] on vijay kumar garg. Since it has been 10 years the total amount of rs 279165 has been paid by me. According to the loan agreement, there were total 120 emi's mentioned by your authorities which have been completed during this time being of 10 years. But in this process of 10 years only approx. Half amount is paid. I have been told by your authority person that by submitting certain documents and paying some amount your rate of interest will be deduced. So, as said by the authority, i did what they said to me and pay amount of rs 1502 approx. On dated[protected].
Since i am senior citizen, and condition of my home is not worthy. Last month when i went to your branch to know about my present status of overdues, i was in shock and approx. Half of the amount is still due on me. After seeing the loan statement, i was even more shocked, that the rate of interest was approx. 16% which was very huge rate of interest and even was not deduced even submitting the documents. I am very disappointed with your services and when ever i go to your branch to solve my problem, they always said me "that the system is not working". Its been a very disappointing journey with your bank and i am that much affected that i will never trust your bank if my problem will not got solved.
Thank you sir,