ICICI Bank — Regarding icici bank's ignorance and misconduct to customer.

Address:761030

Respected sir,
With humble submission and due respect, myself jitendra gouda age-28 from khallikote berhampur ganjam odisha pin-761030, working as postal assistant in department of post india since 15.07.2010.

I had a personal loan in state bank of india since september 2015 detailed below:

State bank of india
Khallikote ganjam odisha pin-761030
Ifsc-sbin0012103
Loan account no.[protected]
Outstanding amount rs-249871/-

I had applied for balance transfer from state bank of india to icici bank in the month of may 2017. The icici bank credited rs.56014/- in my state bank of india saving account no.[protected] on 31 may 2017.
But as per balance transfer case rules the icici bank should provide me a cheque to close the state bank of india loan. But up to 03 july 2017 icici bank has not given the cheque yet. It is above one month the case is not settled yet.

The icici bank loan details are given below:

Icici bank
Berhampur main branch pin-760002
Ifsc-icic0000270
Loan account no. Lpbep[protected]
Outstanding amount rs.310000/-
Loan disbursement/opening date 31 may 2017

I am completely dissatisfied with the service of icici bank and i don't want to keep any dealings with icici bank. I want to close the icici bank loan account and refund them the extra amount credited to my state bank of india savings account. So please guide me how to solve the case and take necessary action against icici bank.

This is for your kind consideration and necessary action.


Yours’ faithfully

Jitendra gouda
Postal assistant
Khallikote post office
Khallikote ganjam-761030
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ICICI Bank customer support has been notified about the posted complaint.
Jul 04, 2017
Updated by Jitendra Gouda
Please solve the case immediately.
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