[Resolved]  ICICI Bank — Regarding making my Savings account to negative

Address:

chennai ambattur branch icici recovery

Hi Sir,

I have been with icici from 7yrs and they tell me as valuable customer and approach me for taking loans...i have my salary account, home loan account, personal loan account, credit card, mutual funds, term plans in icici ban. i haven't paid my credit card bill for last month, out of all these those are with icici as i have not paid my bill for one month they have been charged me with fine and intrest amount and late payment fee as well besides everyday they are calling for 20-30 times and threatning me and the as next bill got generated and due date was on 12th aug2021 even before i cross my due date they have made my savings account with -ve balance that is more than my current outstanding.

my question is
1) last month credit card bill i havent paid an you have have charged me for that and generated new bill that has to be paid by 12aug2021, why did you people made my account with -ve balance before due date?
2) Even after making previous bill payment why people are calling me and threatning me which has made me to get heart attack.
3)employees are behaving like goons are you people hiring goons or professionals.
4) Govindhu swamy chandra shekar and pasunithi Nagarani has wrongly guided me which lead to extra amount payment