[Resolved]  ICICI Bank — Regarding mis guidance by your phone banking officer

Address:Kamrup Metropolitan, Assam, 781005

Dear Concern,
I had requested for cheque book on 23rd of february 2016 through your mobile banking([protected]) along with another request of e statement.Immediately I had received my e statement & was informed that I would receive my cheque book withing next 5 working days.
After 23rd February, I had been in touch with your mobile banking officers where they were communicating that I will be receiving the cheque books within next couple of days.
Finally two days back I have again raised a query through mail & now I have been confirmed that no such request has been taken from my end.
Due to the non availability of cheque books my client has rejected my financial requests from their end.
Kindly look into the same & expecting an immediate action from your end.
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Aug 5, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr. Adhikary,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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