[Resolved] ICICI Bank — regarding mis sell of credit card.

ashutosh4

Address:

Udaipur, Rajasthan, 313001

About 4 month ago, one icici bank credit card salesman comes to me and said that may have a credit card with two benefits like:
1. You will get 200 rs cashback on two movie tickets in a month.
2. You will get 2.5% cashback on hpcl petrol pump for filling up fuel.

But as today i have booked two movie tickets with this card but got no cashback and then i call customer care for the same, they said that my card does not have the movie offer. So please clarify this issue.
My contact details is [protected]

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Feb 21, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team