[Resolved]  ICICI Bank — regarding posdec chg

Address:Mysore Infosys Branch, Mysore, Karnataka, 570018

My name is daffrin jeyapraba and am having salary account in icici bank for past 3 years. Never have i ever experienced something called posdec chg before. They have charged exactly 38 times of rs29.50 (Rs1121 in total) though i dont use any other atm machines other than icici bank atm machines. For the same date itself they have charged so many times. When i reached out to the bank directly, they are saying they are not responsible for these deductions and i should contact customer care. Customer care number is not reachable. I would again like to highlight that this is my salary account and they cant take these charges in salary account. This is just some fraudulent act by the icici bank.
I request you to kindly raise this issue to the bank.
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Sep 12, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2019
ICICI Bank Customer Care's response
Dear Daffrin Jeyapraba,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (689294) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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