ICICI Bank — regarding property tax

Address:Valsad, Gujarat, 396191
Website:www.vapimunicipality.com

I was transferring money of rs 2296 for paying property tax by online to vapi municipality on 28.06.18 at about 9.20 am through the citrus easy pay payment gateway. It finally resulted in an error like transaction declined. But the money is debited from my hdfc account and when i talk to the vapi municipality they say they have not received the payment.
Not sure what to do and not able to understand where my money is!!!

I want icici to take this as top priority to track down the payment and refund as i had done another transaction and paid it
Name : r. P. V. Krishnan
Ref no of hdfc transaction[protected]
Regards
Prabhu
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ICICI Bank customer support has been notified about the posted complaint.
Jul 18, 2018
Updated by amudha krishnan
still the matter is not resolved
Jul 23, 2018
Updated by amudha krishnan
still no response from your side
Jul 24, 2018
Updated by amudha krishnan
still the matter is not resolved
Complaint comments 

Comments

still not correspondence in this regard
Regards
prabhu

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