ICICI Bank — Regarding Redemption of Children Growth bond

To,
Dear Sir/Madam

Whomsoever it may concern.

I had two Children Growth Bond of ICICI LIMITED for my Daughter, whose Bondholder numbers are[protected]&[protected] of dated 27.11.2001, whose Redemption date was 12.11.2022.
For the redemption of same i have approached nearest icici bank branch, But didn't get any help from there Stating it's beyond their preview. For the same i visited ICICI Direct branch in indore, they also said that they are helpless in this matter.This bond was not brought out of sky, suddenly no one from ICICI know how to redeemed it by updating changes.Feels like harrasment.As my daughter is 18 + now, She has her own PAN number, and there is minor change in spelling of the name.
So kindly let me know how to proceed further and where to contact for the redemption of this bonds.

Kindly do the needful as soon as possible.early response is highly appreciated.
Thanks
R.S.Saluja
[protected]