[Resolved] ICICI Bank — Regarding refunds | |
Dear sir,
Today i have made fund transfer but by mistake i will send funds to wrong account number[protected].
After that i will make call to customer complaint.He telling to go to nearby branch and fill the form and submitted to branch manager. Then i will go my nearby branch and telling my problem to customer resolution officer named "Meenu jindal" icici branch, biwi wala chowk Bhatinda.
I am telling my problem to her and asking for complete the procedure to refund my money.
But i'am not found any reasonable answer from her.And i'm not happy with your customer relationship policy.
I loose my money by mistake but you should have to take any step to resolved customer problem.
Tell me what i do and raise my complaint against my refund.
Regards,
Jitendra kumar shukla
[protected]
Icici account no.[protected] Was this information helpful? | |
Aug 5, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |
1 Comment | |
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We are sorry to hear about your experience. Our official will get in touch with you to assist you with your concern.
We appreciate your patience.
Regards,
ICICI Bank Customer Service Team