[Resolved]  ICICI Bank — Regarding SMAB charges

Address:

Pune, Maharashtra

I have saving account in ICICI bank Bhadarkar Road Pune since 2005. My account no is[protected]. For last 10 years there was no deductions from my account. Suddenly bank deduct SMAB charges with interest in the month of May and June amounting Rs. 399 and Rs. 396 respectively. I called to customer care they informed me that It was salary Account. I was surprised that I never opened account as salary account. I had opened account in 2005 when there was scheme of ' No minimum balance account'. I have 10 years of service experience and in this 10 years I never withdrawn my salary from ICICI account. It was only normal saving account with no minimum balance.I don't know How you people do that. When I ask customer care person to revert back the charges He said that He cannot do that. What the hell ICICI bank is doing with customer . I have never informed from bank in any form nor SMS nor mail. I want to close ICICI account and will never believe you people. This is the way you are dealing with loyal customer who has account in your bank more than 10 years. Please resolve the issue and I want my money revert back in my account. Amit Srivastava Mobile [protected]