ICICI Bank — Regarding top loan

Address:411028
Website:www.icicibank.com

I had applied for ICICI top loan, however my file is not submitted yet and the DSA is giving different reasons every time. ITs almost a month and I had to bear financial loss due to this. I had given all necessary documents as well as franking charges of rs 4700 to DSA. My Family has two Saving Account, 2 PPF Account, 3 Medical Insurance, 1 Unit link policy, 1 Home Loan, 1 personal loan and 1 Credit Card with ICICI. I am a privilege customer as per ICICI record. Besides all of this ICICI has not given proper service and I am in to financial loss due to non-submition of my loan files. And it seems to be I cannot contact any superior of the DSA. DSA mobile number is [protected] and my application number of topup loan is 64779830 / [protected].
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Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Will you please update me status on this further?

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