[Resolved] ICICI Bank — regarding wrong ecs deduction and cheque deposit after loan closure

Ajay Awasthee

from Bengaluru, Karnataka

Address:

Thane, Maharashtra, 421204

Dear Bajaj Team,

I was having a loan of Account number "405SPF35896139", which I have closed and restructure remaining amount and issued a new loan Account number "405SPLFB200121
on August 2019 that is "31/08/2019" but still ECS or NACH deduction is happening from my account.

Also two cheque is initiated on[protected] of Rs. 361111 Cheque details is RTN CHG-14694/FUNDS INSUFFICIENT/29.11.19 (as shown in below highlighted row) and other cheque number is 14698 for Rs. 635047.

kindly resolve these issues and refund my money asap.

29/08/2019 29/08/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~10JUL19~d7d2e6c~405SPFGS 413
24/09/2019 24/09/2019 - NACH_AD_RTN_CHRG~BAJAJHOU~13AUG19~83e4ae3~405SPF35 95.7
26/09/2019 26/09/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 0.05
03/10/2019 03/10/2019 - NACH_AD_RTN_CHRG~BAJAJHOU~13AUG19~83e4ae3~405SPF35 208.44
03/10/2019 03/10/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 0.11
10/11/2019 11/11/2019 - NACH_AD_RTN_CHRG~BAJAJHOU~13AUG19~83e4ae3~405SPF35 108.86
11/11/2019 11/11/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 96.94
13/11/2019 13/11/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 0.06
28/11/2019 28/11/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 59.46
29/11/2019 29/11/2019 - RTN CHG-14694/FUNDS INSUFFICIENT/29.11.19 826
30/11/2019 30/11/2019 - NACH_AD_RTN_CHRG~BAJAJFIN~16AUG19~83e4ae5~405SPF35 8.83

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Jan 2, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2019

ICICI Bank Customer Care's response Dear Ajay Awasthee,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team