ICICI Bank — Registered mobile number required for password reset

Address:	Mumbai City, Maharashtra, 98007
Website:	icicibank.com

Though I am a priviledged customer of ICICI bank now from last 8 years, its so humiliating to see such a worst and pathetic password reset policy I have ever seen. Your finance comes to a stop if you forget your password and your mobile number is changed !.

Team, if you think tou have branches in every corner of the world so that customers can visit them for password reset then it is the worst thinking ever in this 21st century and technology world.

i have forgotton the password, am outside the country so my phone number is no more active, I was using isafe app so far which is a nice thing that icici has for mobile users I should say provided you have your number atleast for the 1st time before you stop using your old phone. My phone got formatted by a kid's prank so have lost that app as well and the settings. Now I am helpless as i have forgotton my internet banking password.

Can someone out there help me please?? My parents back in the home country need money and i have them in my icici account based in Mumbai. Please dont ask to visit the base branch for this. I am not in the country!! any help appreciated.

Many Thanks