ICICI Bank — Regular harassment being done by ICICI Bank againt a transaction done in 2006

Address:

New Delhi, Delhi

The Nodal Officer ICICI Bank Ltd. Bandra Kurla Complex Mumbai 400051 We received an inward remittance amounting to USD 1035/- on 10/08/2006 vide your transaction Ref# 007SXR13643106 against Consultation Services given to our Customer 'Indo-Thai Synthetics Co. Ltd.' Thailand. The Payment terms were 100% advance and export of physical goods was not involved. Since then we have been repeatedly submitting our set of docs. to your Bank and still been harassed by your different teams asking docs. for the same again & again threatening us to complain/report to RBI. It seems some of your employees have malafide intentions behind this. It has crossed all extents of carelessness and bad intentions at Bank's end now and, we have left with no option other than to file a formal compliant. Hope this will receive your due attention, before we receive another letter from your Bank asking same set of docs. one more time. Please, at least look into it and stop this non-productive activity, it has been more than enough, over past nine years! Regards, Anjali Gupta