[Resolved]  ICICI Bank — Remittance money2india service

Address:New Delhi, Delhi

ICICI money 2 india service has indulged in a unfair trade practice lately. I started using its competitor Xoom for money transfer to my ICICI account in India as it is much faster service. Xoom came back saying that my recipient bank (icici) returned saying the account is frozen, I did put an enquiry and Xoom came back with same details. When I called ICICI to enquire about my account details, they told its not frozen. Then I tried transferring the money from ICICI's money2india service and it got transferred. Surprisingly, ICICI has indulged in an unfair trade practice as it is unable to compete in the market.
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Aug 14, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr. Mahajan,

We are concerned about your feedback. Please write to [protected]@icicibank.com with your contact details. Our official will get in touch with you. Refer '345609' in the subject line.

Regards,
ICICI Bank Customer Service Team

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