ICICI Bank — renewal of expired gift card

Address:Kolkata, West Bengal

Esteemed Sir/ Madam,
This is an earnest plea for renewing my terminated gift card, which was validated on December, 2016 and elapsed last year in the month of November.
Owing to a grave and unavoidable circumstance, I could not re-issue it within the said date. As such, I could not utilize a single penny from the card up to the present date.
Thus, having presented the grievous distress of mine before you, I make a solemn appeal to you to kindly suggest a solution to my grim concern and relieve me of my severe anxiety by doing the needful at your earliest possible convenience. It would be an extremely supportive assistance on your part is you kindly address my woe.
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ICICI Bank customer support has been notified about the posted complaint.
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Although my request was post on[protected] till date the issue is not addressed.

Kindly help.

Details placed below:

Re: Reference ID - 000V4aGD4K64MW3X:Subject: Prepaid cards not being accepted with validity period
Inbox

[protected]@icicibank.com
Sun, Jun 27, 12:31 AM (10 days ago)
to me

Dear Customer,

Hope you and your loved ones are healthy and safe.

Thank you for writing to ICICI Bank. We acknowledge the receipt of your communication.

We will attend and revert to your email in 2 business days.

For iMobile app:

SMS iMobile to 5676766 from your registered mobile number. You will receive an SMS with the URL. Click on the URL and download the application.

ICICI Bank is now available on WhatsApp. You can avail of services like Account Balance, Block/unblock card, know your Credit Card limit, Instant Loans and many more at your fingertips. Type HI and send to ICICI Bank WhatsApp Banking number[protected] and enroll now.

Sincerely,

Customer Service Team
ICICI Bank Limited

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