ICICI Bank — Request to revert wrong fund transfer

Address:Hinjewadi, Pune

I Siddhi Shah (upi id : [protected]@okicici) having bank account in ICICI bank, made wrong fund transfer through UPI to "KADAM PRASHANT JAGANNATH" (upi id : q[protected]@ybl) of Rs. 40, 000/-
The recipient bank is identified as Cosmos Co-operative Bank Ltd.
The UPI transaction Id is : [protected]
The Google Transaction Id is : CICAgJDawcyXdw

The correct recipient was "Kadambari", Due to similarity between name and surname
spelling "KADAM" and "KADAMBARI", hence, funds were erroneously credited to his account.

ICICI Bank has requested a wrong fund transfer request (SR#[protected]. However, I need resolution for this request.
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gmxg) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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