[Resolved] ICICI Bank — Request:- waiver of late charges | |||||
Hi, This query is regarding my credit card number [protected]. I was charged rs 2140.53 (Including service charge and taxes nad late fee). I initiated my payment on 7th (Due date) but it is received by icici bank on 10th it mean after 2 days. I only wanted to highlighted one thing here that i have using icici bank card service from last 3/4 years but i think this is first time when icici received my payment late. I also understand that bank received payment 2 days late but i also did payment on time (7th). For that i would be getting charged like this, which seems like dishonesty with the customer…. I am making a request here to please waive off all the charges. Please dont do this type of dishonesty with your good customer. I called many to the customer care also send the request from icici website but still i am not getting response from icici bank. Please understand my request. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
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contact number -[protected]
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Dear Sir,
I processing to the online purchasing that time our amount are debited but finally showing server inconvience we are not providing the payment, but amount are debited from our debit card. Can you refunding our amount or what is the next process.
Please revert it this problem
I processing to the online purchasing that time our amount are debited but finally showing server inconvience we are not providing the payment, but amount are debited from our debit card. Can you refunding our amount or what is the next process.
Please revert it this problem
Dear Customer (att27),
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
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