Address: | Mumbai City, Maharashtra |
Subject: Reversal of Transaction Charges
Respected
Sir,
I, Asadullah C Sayyed hold a
current account with your bank, account no.[protected] since
Last Year 2014.
At
the time of opening the account, I had specifically mentioned to your executive
Mr. Sachin
about the inflow and outflow of money and the kind/amount of transactions that
are expected daily. I wasn’t told anything about transaction charges that would
be levied on certain amount of cash transactions. However, since 2014 to till
date the transaction charges are being
levied and a huge amount of money has been deducted from my account without any
notice. This is totally shocking for me as there is no intimation to me
that why this huge amount is automatically deducted from my A/c.I am totally
shocked and very much annoyed for such a behaviour.I immediately want my money
back or I have to look on some other alternative for it. Plz help to get my
money back...
Also, my online banking facility has
been disabled without any intimation because of which I am facing huge difficulty
in my day to day business functioning.
Such type of customer service isn’t expected from a reputed bank like
yours.
I request you to kindly look into the
matter and resolve it ASAP.
Regards,
ASADULLAH
SAYYED
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ICICI Bank Customer Service Team