ICICI Bank — Reversal of Late Payment Fee

I missed the payment due date of my credit card due to some family condition.

In the credit card statement nowhere mention that Late Payment Fee will be charged when payment is not done timely so why is it charged?

It mentions only "Interest will be charged if your total amount due is not paid" .

Kindly request you to revert back late fee reversal of the credit card. I make sure this will not happen again in my future.
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ICICI Bank customer support has been notified about the posted complaint.
 
3 Comments

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I sent a mail also to bank but no one is bothering to reply to that mail.
utdha's [Complaint's author] reply, May 10, 2021
Any update about my complain.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (131140) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
utdha's [Complaint's author] reply, May 10, 2021
Thanks for response. Please provide me the mail id to send the mail.
utdha's [Complaint's author] reply, May 10, 2021
I already sent mail 2 days before to below ids.

[email protected], [email protected], [email protected], [email protected]

I didn't still get reply from any one.

Any other ids I need to send mail please specify.
Please provide me the update.
utdha's [Complaint's author] reply, May 11, 2021
Please provide me the update.
utdha's [Complaint's author] reply, May 11, 2021
Please provide me the update.

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