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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 246

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D
Devi L
May 5, 2021
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My self Devi L I have never used dmat account but 413 rs was deducted from my account on 27/04/2021 without any notice to my number revert my amount on priority.
ICICI Bank customer support has been notified about the posted complaint.
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    K
    K.kathuria
    May 5, 2021
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    Address: 1153/71, Jawahar Nagar Camp, Palwal - 121102

    I am Kunal Kathuria, an ICICI Bank account holder. The amount of 826.00 Rupees has been deducted from my account as DP CHGS TILL MAR-21) DP charges on 27/04/2021. I have never activated and used my Demat account till now. There was no prior notice. I haven't received any deduction
    messages on my mobile. I need justice and my money back immediately. My Account Number is[protected].
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (120766) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      B
      brijeshkumar2789
      May 5, 2021
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      Hi Team,
      This is very pathetic to say that ICICi is imposing an unwanted penalty on my account on an expired credit card whose Card number is [protected].
      New Card has been issued against the expired Credit card but the outstanding amount does not carry forward to the new card and now ICICI is charging a penalty on the expired card.

      Few Days Lien Amount already deducted from my Account[protected] Rs. 2190/ on 15 April 2021-
      Now again i received msg that Rs. 2764.14/- amount will also be deducted due to which i am escalating.

      If this issue wouldn't be sorted out, I will file a complaint in consumer court.
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (119606) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        Avijit887
        May 5, 2021
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        Address: 1 nandan kanan dp nagar near kolony bazar belgharia

        Respected Sir

        My Account no[protected] branch bhowanipore kolkata IFSC no -ICIC0006275.
        Sir It was my salary account science 2012, after left my company i have been maintaining my account till now.But sir 26.04.2021 MAB charges feb and march 21 was deducted without any msg or Email .After getting my bank statement it was found .

        Sir I want to continue my account, Because the service of ICICI is best.Kindly Refund my MAB charges amount .

        With Regards
        Avijit Roy
        Ph-[protected]
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        May 05, 2021
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        May 06, 2021
        Updated by Avijit887
        Please see the matter
        May 07, 2021
        Updated by Avijit887
        Sir
        As prove I attached statement

        May 10, 2021
        Updated by Avijit887
        Sir problem Not Solve yet
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          A
          Arunpressu
          May 5, 2021
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          Hi

          I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Could you please assist me regarding this. Please find the attachment regarding the same
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (119548) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            P
            prajkta1234
            May 5, 2021
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            Resolved

            I would like to bring it to your notice that, the amount of ₹ 863.31/- has been deducted from my ICICI account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction . The amount was debited on 5 may 2021 . Could you please assist me regarding this. Please find the attachment regarding the same. Take necessary action please.
            +1 photos
            Aug 14, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            May 05, 2021
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              M
              Mayank Pahuja
              May 4, 2021
              Resolved
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              Resolved

              The account was opened as salary account on a ZERO balance and later on Mab charges have been deducted by the bank. I was not informed even about that. This is totally a fraud by bank, in a situation of this covid times, this is a theft done by icici. And i dont know how many more person are like me.
              I want refund and asap.
              Deduction done on 26 apr 2021
              Screenshot atached
              +1 photos
              Aug 22, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              May 06, 2021
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                R
                Ravikiran T
                May 4, 2021
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                DMC/IN[protected] DP CHGS TILL MAR-21

                Debited 826 rupees

                I have not used Demat account. But still got debited.

                Need refund of 826 rupees
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (116388) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team   
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                  H
                  Harshphore
                  May 4, 2021
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                  826 rupees debited without information, plz refund. Or shall i report this in consumer Court ...
                  Plz refund asap.
                  +1 photos
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team 
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                    R
                    RRSahay
                    May 4, 2021
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                    Resolved

                    I wanted fund transfer but even after correct inputting of grid values many times, it failed. message- Grid card authentication disabled.

                    Please look into matter. Will be forced to close the account.

                    A/c no.[protected]
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 04, 2021
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      N
                      Nishkarsh magotra
                      from Mohali, Punjab
                      May 4, 2021
                      Resolved
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                      Resolved

                      I have a savings account with ICICI bank. But someone else's credit card is linked to my account. I keep getting transaction alerts for credit card on my ph. No. & My email id even though I don't have any credit card. I've tried contacting icici customer care a lot of times but they continuously fail to resolve my issue. Each time i call, they keep transferring calls to other departments & ultimately put me in hard hold & disconnect the call.
                      This is a serious security issue with my bank account.
                      Solve it ASAP
                      Aug 22, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 04, 2021
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (116443) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        K
                        Kmaan
                        May 4, 2021
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                        Resolved

                        Address: ICIC bank, Railway road, Nangal district Rupnagar, Punjab 140124

                        Dear Team
                        Amount of 2359/- rs deduct from my ICICI bank account under remarks NACH_AD_RTN_ CHAG. One deduction of amount 4442/- with remarks LPRUP[protected]_DM_KULDEEP_SI .Why this deduct without any intimation? This is totally worst I'm in hospital and your bank deduct this amount continuously. I want strong revert with reversal amount from you. Please provide reason Immediately

                        Also your customer care not do clarity on it. Where can I go for solution pls confirm.
                        I marked 1st escalation to you and your agent
                        asked it will 100% refundable but you have download Team Viewer app and give access to him for my phone then he will check is it a genuine customer? whts the way to resolve this how can I do this, so many confidential data in my phone.

                        Your customer care totally worth they asking please visit your nearest branch for support and branch member asking it can resolve only by customer care. My new EMI date 5th may and 10th may if you are not provide me help again we miss same .

                        Please it's my humble request to you without taking remarks from customer don't close his escalation as resolved.

                        Regard
                        Kuldeep Singh
                        Email- [protected]@gmail.com
                        Mob: [protected]
                        +2 photos
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 04, 2021
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          C
                          Resolved
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                          Resolved

                          Please reverse the transaction - [protected] done on May1st through Paytm to recharge fast tag for vehicle number TS08R----11. Please let me know if you need any info.
                          Aug 10, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 04, 2021
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            Sushmitha K M
                            May 3, 2021
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                            Resolved

                            An unauthorised transaction took place on 16 August'2020 from my ICICI bank account. I was shocked when i got this message that a transaction of 399 INR from VSI/ RAZ lagom L has been done from my bank account, as no OTP was asked for it, the amount was just deducted.
                            Look into this on urgent basis.
                            Attached screenshots for reference
                            +2 photos
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (116492) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team   
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                              A
                              Akshay741
                              from Noida, Uttar Pradesh
                              May 3, 2021
                              Resolved
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                              Resolved

                              This is with reference to the subject cited above. In this connection you are informed that I am the account holder in ICICI BANK. My previous employer in Gurugram opened account in ICICI Bank as salary account. In present, due to the present situation of pandemic Covid-19, it is not possible for me to go personally in my Branch. Therefore, i submitted my complaint on ICICI PORTAL regarding complaints. Officials of ICICI BANK directed me to contact the nearest ICICI Bank Branch to get passbook and atm by submitting my Identity Proof.

                              In view of the above, i contacted the nearest ICICI Branch to get my grievance resolved. But they refused to serve me and directed to contact my Branch in Gurugram. In this devastating situation of Covid-19, it is not possible for me to address my grievance personally at Gururam Branch.
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 04, 2021
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (116545) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team 
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                                L
                                Larissa Mendes
                                May 3, 2021
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                                Resolved

                                Hello I have been charged every month INR 199/- and checked my statement it would say Vsi/Amazon stan. I have not authorized this transaction. How do I stop being charged that amount. Please help. Find attached image for reference
                                +1 photos
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (116553) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team 
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                                  D
                                  Dinesh Shekher
                                  May 3, 2021
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                                  Resolved

                                  Within a month, icici has charged me 2360 as bounce charges. I have been paying my ecs on time.
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (115586) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    R
                                    Ridhima Nagpal
                                    May 3, 2021
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                                    Resolved

                                    Amount reduction of Rs. 2000 twice from my ICICI Savings account. I did not make this payment, neither was i informed about it. The first payment is to Dr Tran for funding w the acc number ending in 1929 and the other transaction of Rs. 2000 to the same account number. In total of Rs. 4000 has been deducted from my account in the time period of 2 months. I want my money back. Kindly look into this asap.
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (112303) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team 
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                                      A
                                      Amruta Patade
                                      May 3, 2021
                                      Resolved
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                                      Resolved

                                      I have icici demat account at icici direct. On 29th April Rs. 385.97. debited from my saving account. I have no idea about this deduction. In Narration written eba/nse n 2021079/[protected]
                                      Kindly let me know which kind of deduction is this?
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (112360) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team   
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                                        C
                                        coolananth
                                        May 3, 2021
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                                        Resolved

                                        DCardfee how is it calculated

                                        HI i have been charged with DCardfee of 706.82 what is the breakup calculation for this charge ? and why is this not same each year?...
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