[Resolved]  ICICI Bank — Reversal of payment

I am account holder of icici branch, phase 5, mohali. i made a transaction of 50, 000 on december, 2021 by mistake in someone else account through imps. and raised the complaint within half an hour of the transaction. its been more than 23 days and i am still waiting., y complaint number is SR[protected]. I regret being a part of this bank. they always charges high amount for every service even when their services are zero
Was this information helpful?
No (1)
Yes (1)
Jan 18, 2022
Complaint marked as Resolved 
bank is asking me to wait for 40 days as the payment has been done through imps.. but what i am asking in every mail is where the procedure went between these 24 days? what have you done on these 24 days. bank is not calling me.. i am calling to customer care every day..i am the one who is mailing them.. email id is [email protected] i am mentally getting harrassed... i have made an transaction of 50, 000 by mistake not even branch manager and branch emplyees have helped or called
ICICI Bank customer support has been notified about the posted complaint.
Jan 18, 2022
Updated by [email protected]
why complaint is market as resolved when it is unresolved?
Verified Support
Jan 18, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected] Please mention the UID (910806) in the subject line of your email. Our official will assist you.

ICICI Bank Customer Service Team
Jan 21, 2022
Updated by [email protected]
My payment still has not come
Jan 22, 2022
Updated by [email protected]
even you just closed my case without even refunding my guys are just haarrassing nothing else..i dont know what kind of bank is this me or i will go to ocnsumer forum...the bank did not even had a word with the beneficary who is ready to give the payment bank
Complaint comments 


Resolved my complaint withing 24 to 36 hours

Thank you ICICI Bank
what the hell, , how can you close my request when i did not even received the amount... worst bankl

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information