[Resolved] ICICI Bank — Reverse money to my account

Rupesh Ruby

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600013

I have done recharge on [protected] (Post paid jio). I have done recharge of rs. 309 via icici netbanking.
Payment was successful.
Recharge was done on 28th june 2017.14:01
But done prepaid recharge to same mistakenly.
Transaction id is :[protected]
Please reverse this recharge from prepaid to postpaid jio number. Or reverse the money to my account

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Jul 29, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2017

ICICI Bank Customer Care's response Dear customer,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a4akta) in the subject line.

Regards,
ICICI Bank Customer Service Team