[Resolved]  ICICI Bank — reverse money transferred to wrong account

Address:Gorakhpur, Uttar Pradesh, 273001

I do not have internet enabled. By mistake incorrect account number was entered by sender when transferring money last year in November 2017. I do not have internet account so cannot provide SR. I have been told by customer.[protected]@icicibank.com to contact branch which we did. It has been 6 months and 100 follow-ups with ICICI bank and still no where retrieving the money. In fact the assistant Branch Manager was quite rude in his response to my phone call. He indirectly he has other important matter to attend rather than helping customer to get more than 50k back.
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May 26, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2018
ICICI Bank Customer Care's response
Dear Customer(sg_complain),

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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