ICICI Bank — roi cheated as commmitted

Hi

I have applied for personal loan in icici. During my initial discussion with your icici executive, i was promised to provide loan roi @ 11.29%. Later during loan approval discussion i was not informed anything about roi, they have informed me only about insurance details hence i was on a opine that i would be providing loan at roi 11.29%.

When i received the welcome kit from icici, i was shocked to see that the roi has been changed from 11.29% to 11.69% with out my notice.

I really feel cheated regarding the change in roi% hence i would request you to look into this issue and update the roi % to 11.29 as promised.

I really wonder how a bank of such a reputation can do these kind of things to its customers.

I even have a verbal proof with me regarding the discussion with your executives if required.