[Resolved] ICICI Bank — Rs. 300 deducted but recharge not successful.

Poornima Swamy

from Bengaluru, Karnataka

Oct 24, 2016

Address: 560076

I tried to recharge my bsnl mobile online yesterday[protected] afternoon but Rs.300 was deducted from my account and till today i did not receive any recharged amount on my mobile number nor money is refunded. I almost waited for a day thinking it might take some time. But of no use. Either refund the money or complete the transaction.

Can the concerned work on this?

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Nov 25, 2016

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2016

ICICI Bank Customer Care's response Dear Ms. Swamy,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3kn9c) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Verified Support

Oct 25, 2016

ICICI Bank Customer Care's response Dear Customer, (chandeprakash)

We are sorry to hear about your experience. We request you to email us your concern along with your contact details on [protected]@icicibank.com. Please mention the UID (a3kn9c_aaaa) in the subject line of your email. Our official will contact you to assist.

Regards,
ICICI Bank Customer Service Team

Verified Support

Oct 25, 2016

ICICI Bank Customer Care's response Dear Mr. Sandy,

We request you to visit the nearest ICICI Bank branch or call ICICI Bank customer care http://bit.ly/RESHxe and request for a new debit card. The new debit card will be sent to you within 15 days from the date of request.

Regards,
ICICI Bank Customer Service Team

Verified Support

Oct 25, 2016

ICICI Bank Customer Care's response Dear Ms. Yadav,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Comments

chandeprakash

from Phagwara, Punjab

Oct 24, 2016

I had submit cheque 6.10.16 and till now is not clear 19.10.16.
I have received only cheque return message. But I didn't recevie cheque. It is very poor customer services. I m trying to connect customer care . But it was not done.

Saravanasandy Sandy

from Tumkur, Karnataka

Oct 24, 2016

Sir,

Please tell me the procedure how to get new ATM card when my old card is damaged...my mob no.[protected]

vinityadav29

from Durg, Chhattisgarh

Oct 25, 2016

R/sir,
It is stated that I am having a current account in icici bank jabalpur.
The staff Mr. MANPREET (sardar ji)doing very bad behavior with customer. Kindly do needful action plz.

VIneet enterprises
Jabalpur m.p.
A/c no.[protected]

Deepan2020

from Pattukkottai, Tamil Nadu

Oct 25, 2016

My debit card online transion free recharge blocked