[Resolved]  ICICI Bank — Rs. 688.33 Money is deducted from my account

I have a salary account with icici since 8.5 year and never applied for demat account. However Rs. 688.33 has been deducted from my account under the name as DMC/IN[protected] DP CHGS till jan 22. No deduction message on phone and no intimation from icici.
This is not better way to deduct money without pre informed me. This illegal transaction may break trust boundaries between bank and customer.
I want my refund asap and should not appear this type of fraud fund transfer from my account.
My registered mobile number is +91-[protected]

Regards,
Mukesh Kumar Gupta
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Mar 28, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
 
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