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ICICI Bank Complaints & Reviews

3.3
Updated: Feb 2, 2026
Complaints 23771
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ICICI Bank reviews & complaints page 146

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P
Pinkysachin
Feb 22, 2022
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Rs 587.48 has been deducted from my account on against NACH_AD_RTN_CHRG~ADBLDESK~08FEB22~31f7a9

Let me know why you charging this amount from my account. What this is charge for?

Kindly refund my money otherwise i will file a compliant in consumer forum.

Thanks & regards
Sachin Patil
Mar 29, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00iai) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    J
    Janmitha Alemada
    Feb 22, 2022
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    Address: Near Mans compound lower gowda samaj Madikeri

    I had applied for home loan in the month of January 2022 by paying Rs. 3000 login fee. So far no response about the loan. They have done 2 verification call and visit.
    Mar 28, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 22, 2022
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00ia7) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      Leninkumara
      from Attur, Tamil Nadu
      Feb 21, 2022
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      Address: Attur

      Hi, myslf leninkumar A. In my statement has a transaction EBA/NSE N 2021083/[protected] on 05.05.2021 around 300+ rupees and not refunded. Kindly let me know what it was. Thanks, leninkumar A
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00fj5) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        prabhu5454
        Feb 21, 2022
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        Address: Prabhakar Bhosale R.R.shukla chawl poisar kandivali east 8369404059

        I wrote several times mail but no proper reply from icici .
        I'm going to write complaints irda
        May 10, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 07, 2022
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          Aj*sathish
          Feb 21, 2022
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          Address: Coimbatore

          They are deducting money from account every month in the name of charges and taxes. No call or msg. worst behaviour from a bank. i want my money refund.
          ICICI Bank customer support has been notified about the posted complaint.
          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00esc) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            I
            Ikrama Bin Naser
            Feb 20, 2022
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            Without any information they have deducted amount of around 56000/rupees.
            please refund it immediately.
            badly awaiting reply from your end.
            I have saving account.
            name : IKRAMA BIN NASER
            my contact no : [protected]

            Thanks in advance.
            Mar 28, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 20, 2022
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Sreehari T
              from Mumbai, Maharashtra
              Feb 20, 2022
              Resolved
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              Resolved

              Address: Venkatagiri, Nellore

              Hi Team,
              I bought a mobile phone in Amazon thru ICICI Amazon credit card and order got cancelled after bill was generated by ICICI. Technically I need not to pay anything here but bank has generated the late payment charges since I didn’t pay mobile cost which was refunded already by Amazon. Customer service Manager promised to waive-off my late payment fee if I pay the amount before due date and it would be reflected in 5 days but they didn’t process at all. When called them other guy answered and he said that he can’t do anything on this. I never expected such a worst service from a top bank like ICICI. I closed all credit cards with them. Will close my account which is being operated since 2007. Bye bye ICICI. You don’t deserve us.
              Mar 25, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 20, 2022
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00co5) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                Abhishek Thakkar
                Feb 20, 2022
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                Address: Ahmedabad

                The agent used very much bad words it was like i will ### your mother and take money u Don't know about me i will ### u and beat you and that too on non working holiday he called me because i told i won't be able to pay money today i need a day or two extra to pay emi.
                Agent name - Nishit Desai
                Collection branch Ahmedabad i do have recording also for the same
                Feb 21, 2022
                Complaint marked as Resolved 
                It was resolved
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 20, 2022
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00co8) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  Anitt
                  Feb 19, 2022
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                  Today, Rs 1899 has been deducted from my account without my knowledge and I have not asked for such policy. please credit my money back as soon as possible. ICICI Bank is trusted Bank, but it is highly unfair. Dont play with customers trust. Please credit my money back.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Feb 19, 2022
                  Updated by Anitt
                  Proof of Money debited.

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                    Parikrama Holani
                    Feb 19, 2022
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                    ECSRTNCHGS180222_SR[protected]

                    590 rupees debited from my account with details mentioned above. I have faced such frauds previously too due to which I had to change my debit card! ICICI Bank is not providing the required security to its customers. Pathetic experience. Amount is not even reversed. Worst bank ever!!
                    Mar 24, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 21, 2022
                    ICICI Bank Customer Care's response
                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00esh) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      Anitt
                      Feb 19, 2022
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                      Am Anitha, Today Rs.1899 has been deducted from my account without my knowledge and I have not asked for such policy. Please Credit my money back soon. ICICI should not do like this without customer's knowledge. It is highly not fair. ICICI is trusted Bank, but I didn't expect this... Please credit my money back as soon as possible...
                      Mar 30, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 20, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00coh) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        L
                        Lalitnayak@123
                        from Balasore, Odisha
                        Feb 19, 2022
                        Resolved
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                        Resolved

                        Address: Sahadevkhunta Bus Stand Balia, Chandmari padia

                        I have a zero balance account in icici bank my money 3508 is deducted regularly today 19/02/2022 without any information about why money is deducted I haven't any insurance or other policies in icici bank or haven't received any mail regarding this . It's my hard work Money if icici bank didn't resolve my problem I will forcefully file a FIR against icici bank
                        Mar 27, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 19, 2022
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00b23) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          Lumina Paul
                          from Pune, Maharashtra
                          Feb 19, 2022
                          Resolved
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                          Resolved

                          Locker Facility - forcing to take other services

                          Address: Bellandur

                          I was informed that a specific fixed deposit is what is required to open a locker. When I said I will visit back, bank personnel said I can come n see the locker but not sure if I will get one. I was introduced to another lady who said they prefer new relationship customers (meaning to open a new policy) since I just have a normal salaried account. by wednesday there will be a locker surrender which she can assign to me if I open a ULIP in...
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                          kanaparthi suresh
                          Feb 19, 2022
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                          Resolved

                          Dcard join fee+gst

                          Address: Viyawada

                          Deduct 588 rupees in my account with out any intimation or my permission

                          Pls refund my money...
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                          A
                          Ashish_chotaliya
                          from Dharampur, Gujarat
                          Feb 19, 2022
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                          Address: Dharampur ST depot, di - valsad - 396050

                          Dear sir,
                          I am traveling since last 4-5 year in dharampur ST bus but last couple of day having trouble in timing because bus comes always late around 8:40 and went to 8:50 for the vapi depo..
                          Hence it's getting late to vapi around almost 11 o'clock.
                          Before this bus timing is around 8:30 a.m and reach destination vapi 10 o'clock.
                          Request you to please solve this issue.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            S
                            sanky007
                            Feb 19, 2022
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                            ICICI Bank had auto deducted on 19/01/2022 Rupee 1899.00 from my checking account as (PPL/WPP_SR[protected]_Renewal of Policy), I never accepted any policy like this
                            (PPL/WPP_SR[protected]_Renewal of Policy) and I don't really have any idea about the policy itself. This is really bad, my hard-earned money is been robbed by your trusted Bank. Please don't play with people's money. I kindly request to refund the deducted amount 1899.00 to my account.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00ar1) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              sahil kacchi
                              from mumbai, Maharashtra
                              Feb 18, 2022
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                              Address: headquartered in the city of vadodara

                              Date of incident : 31/01/2022
                              Subject : ICICI Bank Vadodara Head Office Branch employee (Mr. Amit Kaushik) and ICICI Bank Pune Branch employee (Mr. Anand Kumar) both the person doing fraud in the name of job placement. I have written all the details from the last 15 days that happen to me in the below mail. I am writing it with a very positive hope so that you understand my problem and give solution to my problem as soon as possible.

                              I am writing the mail because the icici bank employee is doing the fraud. I applied for the job through the quikr.com website. After that I received a call from Ms. Janvi from icici consultancy department said that she is calling from icici bank Vashi branch for a job. After that she sent me an email icici bank job application form. I filled the application form after she arranged the interview on call, but before the interview she asked to pay the 1800 rupees fees and it is 100% refundable. I pay the 1800 rupees and she arrange the call from Mr.Amit then Mr amit take interview he said that you are selected & got 28th rank and he started the process and explain then joining profile and send the one offer letter which attached the mail but he said the some amount need to pay in the name of government challan included GST. after the 2nd round the head of Amit, Mr.Anand Kumar take my profile then Mr. Anand Kumar is a main fraud person in icici branch he explain the everything and i paid the amount he said that the amount to refund in 24hr but after receive the amount still he not contact direct on call and case transfer to another person Mr. ATUAL BAJAJ then MR.ATUAL BAJAJ use very bad word to speak and rudely behavior. I asked some question he direct said that not refund he cancel the application, but Mr. Anand handled the case then Mr. Anand Kumar received the amount then he said that he would take any action .

                              last 10 to 15 days i receive the call from icici bank some different different person and every person said some amount to be paid & the amount is refundable in next 24hrs.I believe only icici name and icici brand .I thought that the icici bank in good and provide the good service and i paid the 74000 amount but more than 15 day my amount not refunded and nobody receive the call .

                              On 15th February 2022 I received a call from icici head branch Vadodara. From Mr. Amit kaushik the person not having the sense how to deal with clients. His behavior is very miss behavior he said only paid the amount after that. I am doing some work for your application completion. I trust that and am ready to pay the amount but he transfers the amount to another person's account in HDFC bank not to icici bank. The hdfc bank account holder name is Vikas Kumar. He said that icici only have salary account & not allowed to do any transaction except salary he give the hdfc bank account details in hdfc account i paid the total amount 28900/- and he said that all total amount 100 % refundable and the amount has been transfer to your account then I share the my account details then in working days I only receive 10 rupee refunded and remaining amount not refunded.

                              The Mr. Anand kumar said that in case amount not transfer to your account you just visit nearest icici branch & collect your cash from branch but he not confirm the branch name and address after someday receive the call from Mr.Amit kaushik he direct said that if you want to refund the amount you spend your 10000/- rupee and visit the Jharkhand office collect the amount and other vice second option is to pay13000 for transferring your branch Jharkhand office to Mumbai .I agree and i paid 13000 amount to Mr amit .after paying the 13000/- he said i am not doing anything you have to pay more 17000 after that i am doing some work otherwise your application put on hold and not refunded any amount.

                              I just request you to refund the total amount of 87000/- i only believe the icici bank but i am very surprised by the icici bank services and employee way of work.

                              I request you please find the attachment of all transaction details in the attachment I properly mention the branch IFSC code transaction id and bank account number and i also attached the pdf of all mail communication receive from icici bank employee send to me and one more attachment is there in which I mentioned contact numbers of all icici employee those who contact me in last 15 to 18 days & also mention the email id from which I receive all the emails.

                              I again humble request you please look at the matter and refund the total amount which is mention the attachment in details .I escalating the issue with positive hope.

                              Regards,

                              Sahil Kachi
                              ICICI Bank customer support has been notified about the posted complaint.
                              Mar 11, 2022
                              Updated by sahil kacchi
                              Dear Sir/Madam,
                              I couldn't got any response from ICICI bank and from this website I couldn't get any response.
                              please sir Help me. please resolve my this problem as soon as possible and again amit kaushik call me and asking for many.
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                                Gagarin Pattnaik
                                Feb 18, 2022
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                                Address: ICICI Bank Ltd, Rayagada ICICI Bank Ltd., New Colony, Opp. Xavier School, Raygada, Orissa Rayagada Orissa, 765001

                                I had applied for Flexicash from i mobile application a year ago. During the repay time I couldn't pay on time for which my account got liened. My Flexicash cash amount was 85k to be paid. And from close to 2months I have balance of 1.35lakh, from which Flexicash/OD department only deducted 44836 and intrest of 1070. When I visited the branch Rayadaga ICIC 76500 branch on 1st Feb they said to close the OD first then they will remove the lien. Then after a week when I visited then again they said it is not a normal OD closure .it is a Flexicash for what you have to give in writing. Also I have given everything. Now still it's been two weeks their is no single progress. Now every possible day I am getting close to 20 calls and my intrest is keep getting increased, also I have personal loan and credit card bill which is auto debit, but because of lien mark I am not able to do anything and every possible day they are keep adding the intrest. When I asked DBM to help, their behavior was not professional. Now I can say it's a intentional way to loot the customer.
                                Mar 24, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 18, 2022
                                ICICI Bank Customer Care's response
                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a008wb) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Gagarin Pattnaik
                                  Feb 18, 2022
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                                  Address: ICICI Bank Ltd, Rayagada ICICI Bank Ltd., New Colony, Opp. Xavier School, Raygada, Orissa Rayagada Orissa, 765001

                                  I had opted for flexicash / OD from ICICI bank a year ago. During the repayment time I was late for a month, so they put my salary account into Lien. Now when I have money in my account from last 45days, They are not deducting the OD amount and intentionally putting intrest on the same. I have already visited the branch and complained from more then 15 days but still I am getting it is under process. I have visited Rayagada ICICI branch -765001 to close my OD account and remove the lien.
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    Anil Trp
                                    from Patiala, Punjab
                                    Feb 18, 2022
                                    Resolved
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                                    Resolved

                                    Icici bajaj scooter bond 1999

                                    Address: MUMBAI

                                    I Devmati Tripathi had taken your ICICI Bajaj Scooter bond in 1999, having certificate no 31017 and bond holder no 0031-016
                                    its maturity is in 27th Dec 2025 I want to know the value of bond till present date. What will be value if I want to redeem
                                    /break the bond within month, I visited the ICICI band regarding same but they couldn't help
                                    kindly share details on [protected]@gmail.com (Mob- +91-[protected])
                                    br...
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