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3.3
Updated: Jun 2, 2026
Complaints 23783
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14308
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9475
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ICICI Bank reviews & complaints page 146

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R
ramkumar chebolu
Feb 25, 2022
Resolved
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Address: India

Reference to ICICI CHILDREN GROWTH BOND 022002 CGB, I Submitted original BOND and cancelled cheque leaf and letter requesting redemption of bond amount. Redemption date 27/10/2018. All the original bond certificate sent TO 3I INFOTECH OFFICE AS ADVIDED BY ICICI BOND CUSTOMER CARE via DTDC Courier on 23/10/2018. Bond in name of JYOTHIRADITYA/RAMAKUMAR.
AS ON DATE We have not received any response regarding redemption amount of above bond. Where as the interest amount of Rs.2000/ - was issued. Please advice how to progress on this request of redemption amount not credited of paid to bond holder
Mar 30, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2022
ICICI Bank Customer Care's response We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00po7) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Naveen babu Sidagam
    Feb 25, 2022
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    Deduction DMC DP Charges

    I am Sidagam Naveen babu. 332.57 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL JAN-22) on 24-FEB-2022. Which I did not ask when I was opening account (I don't even know about Demat Account, how to use it and what is it about) but the icici representative stated that it is free of cost and it will never be charged and he convinced me that I can use it in feature. But he isn't told me that it will be charged...
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    BrahmanandaReddy k
    Feb 24, 2022
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    I have a salary account with icici and never applied for demat account. However inr 826 has been deducted from my account as charges from till jan 22. No deduction message on phone and no intimation from icici.
    I want my refund
    ICICI Bank customer support has been notified about the posted complaint.
    View replies
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00pi3) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      M
      mAZZA AA JAYGA
      from Delhi, Delhi
      Feb 24, 2022
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      Dear sir,
      394 rs was in my account which has been deducted from my account without any masaage or information so if i will keep balance thanbit will also deducted by icici pls return my money or i will close my 10 year old account.
      ICICI Bank customer support has been notified about the posted complaint.
      View replies
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00pie) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        B
        Babloo kandala
        Feb 24, 2022
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        Address: Hyderbad

        Just Now Today in my account ecsrtnchg 590 rs charged without my knowledge and I never asked to activate ECS and NACH still it was debited 5 times
        Refund my money

        [protected]@gmail.com
        ICICI Bank customer support has been notified about the posted complaint.
        View replies
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00n0r) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          N
          nikhil402
          from Hyderabad, Telangana
          Feb 24, 2022
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          HI I AM B.NIKHIL today my money 826rs has been deduction DP CHGS TILL JAN22 I NEED MY MONEY BACK immediately MY ACCOUNT NO.[protected]
          ICICI Bank customer support has been notified about the posted complaint.
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          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00n0v) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            A
            Anjali.R
            Feb 24, 2022
            Resolved
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            Resolved

            MABchgs got deducted from my account without prior intimation

            The bank deducted MAB charges for last two months without prior intimation from my account. And the amount the got deducted is way too much. I am a student from last 3 years and couldn't maintain the minimum 10000₹ balance in my account as I am no more a monthly salaried person. I am a customer of ICICI Bank since 2017, but never faced such deduction.
            Thus I request you to please refund my money back as the amount that got deducted...
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            Asconic
            Feb 23, 2022
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            I am here on behalf of all ICICI employees who are facing very high pressure in their working environment . My spouse is working in one of your branch. Apart from business pressure they have been forced to sit in the branch till 9.30 PM. Everyone is having their own family and personal issues apart from profession.please do consider the same and don't make the employees feel very frustrated about the job. Kindly consider the request and make the employees feel a bit lighter.
            ICICI Bank customer support has been notified about the posted complaint.
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              K
              Krishna1127
              from HYDERABAD, Andhra Pradesh
              Feb 23, 2022
              Resolved
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              Resolved

              Address: K V R Krishna Reddy,, 12-119/6, Srinagar Colony,, Patancheru

              Dear Sir,

              We are having ICICI Scooter bond with the details of Bond holder No.0027632, Reg.No: 022368 and SRL.No:0012368 dated 25.03.1999 on the name of my father and expired recently and iam the nominee . And its redemption tenure date is being 29.06.2023. We tried to reach 3i Infotech but they are not at all responding over mail/phones. Can you please suggest way forward and right contact details to approach.
              Mar 27, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 24, 2022
              ICICI Bank Customer Care's response               Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                S
                SandySanthosh471
                from Chennai, Tamil Nadu
                Feb 23, 2022
                Resolved
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                Resolved

                I have applied for a lifetime free credit card. But they charged me 590 for the card. I have all the proof that customer care person told its free.. I need justification. Please call back [protected]
                Mar 30, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 24, 2022
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  J
                  jgopi3456
                  from Hyderabad, Telangana
                  Feb 23, 2022
                  Resolved
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                  Resolved

                  Hi Team,

                  My name is Gopi Jakkula. I 'm a TCS employee and when I joined the company 5 years back I was given ICICI food card which got expired on 11/21 .

                  I would need a new card but unable to reach helpdesk and unable to login to portal (showing card invalid status).

                  Money has got stuck in the card.
                  I need a replacement with existing money loaded to it.

                  Have tried many times reaching the available customer care numbers.But couldn't any one helping me to resolve my issue.
                  can you please assist me.
                  Mar 7, 2022
                  Complaint marked as Resolved 
                  Post the complaint being raised. Have received a mail from bank requesting the details to deliver the replacement. And then card has been sent. Thank you !!
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 23, 2022
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00k9g) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    Sathasivam M
                    from Hosur, Tamil Nadu
                    Feb 22, 2022
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                    I am complaining about fake information given by ICICI Personal loan department for convincing me to take the person loan

                    Address: Avs residency, agraharam, Matham, Hosur

                    Loan number [protected]

                    I have taken ICICI personal loan, Amount was credited to my account by last Thursday, but I received the welcome letter on Friday only.

                    In welcome letter its mentioned as Part payment is not allowed for personal loan and preclosure allowed only after 12 EMIs with 5%+ GST,

                    But ICICI DSA Team commited me that part payment and pre closure of loan is allowed after 6 EMIs without...
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                    Pinkysachin
                    Feb 22, 2022
                    Resolved
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                    Resolved

                    Rs 587.48 has been deducted from my account on against NACH_AD_RTN_CHRG~ADBLDESK~08FEB22~31f7a9

                    Let me know why you charging this amount from my account. What this is charge for?

                    Kindly refund my money otherwise i will file a compliant in consumer forum.

                    Thanks & regards
                    Sachin Patil
                    Mar 29, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 22, 2022
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00iai) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      J
                      Janmitha Alemada
                      Feb 22, 2022
                      Resolved
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                      Resolved

                      Address: Near Mans compound lower gowda samaj Madikeri

                      I had applied for home loan in the month of January 2022 by paying Rs. 3000 login fee. So far no response about the loan. They have done 2 verification call and visit.
                      Mar 28, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 22, 2022
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00ia7) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        L
                        Leninkumara
                        from Attur, Tamil Nadu
                        Feb 21, 2022
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                        Address: Attur

                        Hi, myslf leninkumar A. In my statement has a transaction EBA/NSE N 2021083/[protected] on 05.05.2021 around 300+ rupees and not refunded. Kindly let me know what it was. Thanks, leninkumar A
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00fj5) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          P
                          prabhu5454
                          Feb 21, 2022
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                          Resolved

                          Address: Prabhakar Bhosale R.R.shukla chawl poisar kandivali east 8369404059

                          I wrote several times mail but no proper reply from icici .
                          I'm going to write complaints irda
                          May 10, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 07, 2022
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            A
                            Aj*sathish
                            Feb 21, 2022
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                            Address: Coimbatore

                            They are deducting money from account every month in the name of charges and taxes. No call or msg. worst behaviour from a bank. i want my money refund.
                            ICICI Bank customer support has been notified about the posted complaint.
                            View replies
                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00esc) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              I
                              Ikrama Bin Naser
                              Feb 20, 2022
                              Resolved
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                              Resolved

                              Without any information they have deducted amount of around 56000/rupees.
                              please refund it immediately.
                              badly awaiting reply from your end.
                              I have saving account.
                              name : IKRAMA BIN NASER
                              my contact no : [protected]

                              Thanks in advance.
                              Mar 28, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 20, 2022
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                Sreehari T
                                from Mumbai, Maharashtra
                                Feb 20, 2022
                                Resolved
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                                Resolved

                                Address: Venkatagiri, Nellore

                                Hi Team,
                                I bought a mobile phone in Amazon thru ICICI Amazon credit card and order got cancelled after bill was generated by ICICI. Technically I need not to pay anything here but bank has generated the late payment charges since I didn’t pay mobile cost which was refunded already by Amazon. Customer service Manager promised to waive-off my late payment fee if I pay the amount before due date and it would be reflected in 5 days but they didn’t process at all. When called them other guy answered and he said that he can’t do anything on this. I never expected such a worst service from a top bank like ICICI. I closed all credit cards with them. Will close my account which is being operated since 2007. Bye bye ICICI. You don’t deserve us.
                                Mar 25, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 20, 2022
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00co5) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  A
                                  Abhishek Thakkar
                                  Feb 20, 2022
                                  Resolved
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                                  Resolved

                                  Address: Ahmedabad

                                  The agent used very much bad words it was like i will ### your mother and take money u Don't know about me i will ### u and beat you and that too on non working holiday he called me because i told i won't be able to pay money today i need a day or two extra to pay emi.
                                  Agent name - Nishit Desai
                                  Collection branch Ahmedabad i do have recording also for the same
                                  Feb 21, 2022
                                  Complaint marked as Resolved 
                                  It was resolved
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 20, 2022
                                  ICICI Bank Customer Care's response                                   Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00co8) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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