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3.3
Updated: Apr 11, 2026
Complaints 23779
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14308
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9471
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ICICI Bank reviews & complaints page 146

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B
Babloo kandala
Feb 24, 2022
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Address: Hyderbad

Just Now Today in my account ecsrtnchg 590 rs charged without my knowledge and I never asked to activate ECS and NACH still it was debited 5 times
Refund my money

[protected]@gmail.com
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00n0r) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    N
    nikhil402
    from Hyderabad, Telangana
    Feb 24, 2022
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    HI I AM B.NIKHIL today my money 826rs has been deduction DP CHGS TILL JAN22 I NEED MY MONEY BACK immediately MY ACCOUNT NO.[protected]
    ICICI Bank customer support has been notified about the posted complaint.
    View replies
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00n0v) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      A
      Anjali.R
      Feb 24, 2022
      Resolved
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      Resolved

      MABchgs got deducted from my account without prior intimation

      The bank deducted MAB charges for last two months without prior intimation from my account. And the amount the got deducted is way too much. I am a student from last 3 years and couldn't maintain the minimum 10000₹ balance in my account as I am no more a monthly salaried person. I am a customer of ICICI Bank since 2017, but never faced such deduction.
      Thus I request you to please refund my money back as the amount that got deducted...
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      A
      Asconic
      Feb 23, 2022
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      I am here on behalf of all ICICI employees who are facing very high pressure in their working environment . My spouse is working in one of your branch. Apart from business pressure they have been forced to sit in the branch till 9.30 PM. Everyone is having their own family and personal issues apart from profession.please do consider the same and don't make the employees feel very frustrated about the job. Kindly consider the request and make the employees feel a bit lighter.
      ICICI Bank customer support has been notified about the posted complaint.
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        K
        Krishna1127
        from HYDERABAD, Andhra Pradesh
        Feb 23, 2022
        Resolved
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        Resolved

        Address: K V R Krishna Reddy,, 12-119/6, Srinagar Colony,, Patancheru

        Dear Sir,

        We are having ICICI Scooter bond with the details of Bond holder No.0027632, Reg.No: 022368 and SRL.No:0012368 dated 25.03.1999 on the name of my father and expired recently and iam the nominee . And its redemption tenure date is being 29.06.2023. We tried to reach 3i Infotech but they are not at all responding over mail/phones. Can you please suggest way forward and right contact details to approach.
        Mar 27, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 24, 2022
        ICICI Bank Customer Care's response         Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          S
          SandySanthosh471
          from Chennai, Tamil Nadu
          Feb 23, 2022
          Resolved
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          Resolved

          I have applied for a lifetime free credit card. But they charged me 590 for the card. I have all the proof that customer care person told its free.. I need justification. Please call back [protected]
          Mar 30, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 24, 2022
          ICICI Bank Customer Care's response           Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            J
            jgopi3456
            from Hyderabad, Telangana
            Feb 23, 2022
            Resolved
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            Resolved

            Hi Team,

            My name is Gopi Jakkula. I 'm a TCS employee and when I joined the company 5 years back I was given ICICI food card which got expired on 11/21 .

            I would need a new card but unable to reach helpdesk and unable to login to portal (showing card invalid status).

            Money has got stuck in the card.
            I need a replacement with existing money loaded to it.

            Have tried many times reaching the available customer care numbers.But couldn't any one helping me to resolve my issue.
            can you please assist me.
            Mar 7, 2022
            Complaint marked as Resolved 
            Post the complaint being raised. Have received a mail from bank requesting the details to deliver the replacement. And then card has been sent. Thank you !!
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 23, 2022
            ICICI Bank Customer Care's response             Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00k9g) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Sathasivam M
              from Hosur, Tamil Nadu
              Feb 22, 2022
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              I am complaining about fake information given by ICICI Personal loan department for convincing me to take the person loan

              Address: Avs residency, agraharam, Matham, Hosur

              Loan number [protected]

              I have taken ICICI personal loan, Amount was credited to my account by last Thursday, but I received the welcome letter on Friday only.

              In welcome letter its mentioned as Part payment is not allowed for personal loan and preclosure allowed only after 12 EMIs with 5%+ GST,

              But ICICI DSA Team commited me that part payment and pre closure of loan is allowed after 6 EMIs without...
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              P
              Pinkysachin
              Feb 22, 2022
              Resolved
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              Resolved

              Rs 587.48 has been deducted from my account on against NACH_AD_RTN_CHRG~ADBLDESK~08FEB22~31f7a9

              Let me know why you charging this amount from my account. What this is charge for?

              Kindly refund my money otherwise i will file a compliant in consumer forum.

              Thanks & regards
              Sachin Patil
              Mar 29, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 22, 2022
              ICICI Bank Customer Care's response               Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00iai) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                J
                Janmitha Alemada
                Feb 22, 2022
                Resolved
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                Resolved

                Address: Near Mans compound lower gowda samaj Madikeri

                I had applied for home loan in the month of January 2022 by paying Rs. 3000 login fee. So far no response about the loan. They have done 2 verification call and visit.
                Mar 28, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 22, 2022
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00ia7) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  L
                  Leninkumara
                  from Attur, Tamil Nadu
                  Feb 21, 2022
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                  Address: Attur

                  Hi, myslf leninkumar A. In my statement has a transaction EBA/NSE N 2021083/[protected] on 05.05.2021 around 300+ rupees and not refunded. Kindly let me know what it was. Thanks, leninkumar A
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00fj5) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    P
                    prabhu5454
                    Feb 21, 2022
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                    Resolved

                    Address: Prabhakar Bhosale R.R.shukla chawl poisar kandivali east 8369404059

                    I wrote several times mail but no proper reply from icici .
                    I'm going to write complaints irda
                    May 10, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 07, 2022
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      Aj*sathish
                      Feb 21, 2022
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                      Address: Coimbatore

                      They are deducting money from account every month in the name of charges and taxes. No call or msg. worst behaviour from a bank. i want my money refund.
                      ICICI Bank customer support has been notified about the posted complaint.
                      View replies
                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00esc) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        I
                        Ikrama Bin Naser
                        Feb 20, 2022
                        Resolved
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                        Resolved

                        Without any information they have deducted amount of around 56000/rupees.
                        please refund it immediately.
                        badly awaiting reply from your end.
                        I have saving account.
                        name : IKRAMA BIN NASER
                        my contact no : [protected]

                        Thanks in advance.
                        Mar 28, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 20, 2022
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          Sreehari T
                          from Mumbai, Maharashtra
                          Feb 20, 2022
                          Resolved
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                          Resolved

                          Address: Venkatagiri, Nellore

                          Hi Team,
                          I bought a mobile phone in Amazon thru ICICI Amazon credit card and order got cancelled after bill was generated by ICICI. Technically I need not to pay anything here but bank has generated the late payment charges since I didn’t pay mobile cost which was refunded already by Amazon. Customer service Manager promised to waive-off my late payment fee if I pay the amount before due date and it would be reflected in 5 days but they didn’t process at all. When called them other guy answered and he said that he can’t do anything on this. I never expected such a worst service from a top bank like ICICI. I closed all credit cards with them. Will close my account which is being operated since 2007. Bye bye ICICI. You don’t deserve us.
                          Mar 25, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 20, 2022
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00co5) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            A
                            Abhishek Thakkar
                            Feb 20, 2022
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                            Resolved

                            Address: Ahmedabad

                            The agent used very much bad words it was like i will ### your mother and take money u Don't know about me i will ### u and beat you and that too on non working holiday he called me because i told i won't be able to pay money today i need a day or two extra to pay emi.
                            Agent name - Nishit Desai
                            Collection branch Ahmedabad i do have recording also for the same
                            Feb 21, 2022
                            Complaint marked as Resolved 
                            It was resolved
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 20, 2022
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00co8) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Anitt
                              Feb 19, 2022
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                              Today, Rs 1899 has been deducted from my account without my knowledge and I have not asked for such policy. please credit my money back as soon as possible. ICICI Bank is trusted Bank, but it is highly unfair. Dont play with customers trust. Please credit my money back.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Feb 19, 2022
                              Updated by Anitt                               Proof of Money debited.

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                                P
                                Parikrama Holani
                                Feb 19, 2022
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                                Resolved

                                ECSRTNCHGS180222_SR[protected]

                                590 rupees debited from my account with details mentioned above. I have faced such frauds previously too due to which I had to change my debit card! ICICI Bank is not providing the required security to its customers. Pathetic experience. Amount is not even reversed. Worst bank ever!!
                                Mar 24, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 21, 2022
                                ICICI Bank Customer Care's response                                 We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00esh) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Anitt
                                  Feb 19, 2022
                                  Resolved
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                                  Resolved

                                  Am Anitha, Today Rs.1899 has been deducted from my account without my knowledge and I have not asked for such policy. Please Credit my money back soon. ICICI should not do like this without customer's knowledge. It is highly not fair. ICICI is trusted Bank, but I didn't expect this... Please credit my money back as soon as possible...
                                  Mar 30, 2022
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 20, 2022
                                  ICICI Bank Customer Care's response                                   Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00coh) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    L
                                    Lalitnayak@123
                                    from Balasore, Odisha
                                    Feb 19, 2022
                                    Resolved
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                                    Resolved

                                    Address: Sahadevkhunta Bus Stand Balia, Chandmari padia

                                    I have a zero balance account in icici bank my money 3508 is deducted regularly today 19/02/2022 without any information about why money is deducted I haven't any insurance or other policies in icici bank or haven't received any mail regarding this . It's my hard work Money if icici bank didn't resolve my problem I will forcefully file a FIR against icici bank
                                    Mar 27, 2022
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 19, 2022
                                    ICICI Bank Customer Care's response                                     Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00b23) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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