[Resolved] ICICI Bank — Saving account balance auto debited without my knowledge
G
Godson devaraj
My icici savings account balance got auto debited without my knowledge, called customer care they replied simply saying it's for non payment of credit card and till month due to corona non business & no income i had applied for moratorium & this month september icici card dept person called me & asked about payment & i replied that will make min due by this month last they said ok but pls make the payment but today 14th sep 2020 suddenly my icici account balance got into - (Minus) &in this tough time this situation makes my mind mad kindly look into this& solve this issue
Was this information helpful?
No (0)
Yes (0)
Aug 24, 2021
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Sep 15, 2020
Updated by Godson devaraj My Icici savings account balance got auto debited without my knowledge, called customer care they replied simply saying it's for non payment of credit card and till month due to Corona non business & no income I had applied for moratorium & this month September Icici card dept person called me & asked about payment & I replied that will make min due by this month last they said ok but pls make the payment but today 14th sep 2020 suddenly my Icici account balance got into -(minus) &in this tough time this situation makes my mind mad kindly look into this& solve this issue attached screenshot for reference
Verified Support
Sep 15, 2020
ICICI Bank Customer Care's response Dear Customer,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment