[Resolved]  ICICI Bank — Scam calls claiming to be from Visa Mastercard Dept.

Thanks for the heads up! I didn't get a call like that but I did read about it in the paper. Apparently, these callers claim to be representatives from Visa or MasterCard and are calling cardholders for different reasons: either the cardholder is entitled to receive a refund or the account has been flagged for suspicious purchase patterns. The cardholder is then asked to disclose the 3-digit security code at the back of the card. But be aware that when the fraudsters have it, they immediately use it for their personal gains.

I looked up the phone number you shared and it appears to be not valid. It reminds me of the weird phone numbers posted at Callercenter where it was reported that those weren't real phone numbers at all. Rather, they were random codes assigned to calls made from a computer, with the use of a free call app.

Dear Mr. Mishra,

Thanks for letting us know and appreciate your alertness. ICICI Bank will not ask for this information via call, e-mail or by directing you to a link online. You may write to [protected]@icicibank.com with the caller details for us to investigate.

Regards,
ICICI Bank Customer Service Team

Earlier today I received a call from telephone numbers +[protected]/3026 02/3020 09/2811 02. I was advised that since I am a good customer, I had been chosen by the ICICI Bank to receive various awards provided I pay them Rs1, 800 approximately. These benefits or awards would be payable to me in case of any unforeseen expenses occurred during my travels in India or abroad and in case of any loss or damage to my personal belongings either in India or abroad. However, any benefit paid to me due to any of these mishaps would be refundable to the ICICI bank without any interest and charges within 28 years. They appear to have my bank details and my name in full, which alarmed me as to if the call was a scam. I was also advised by the caller that such schemes aren't available in any of the Branches or Online.

I would like the ICICI Bank to investigate and ascertain the validity of such calls I am certain that numerous (in thousands perhaps) are getting such calls and that thousands, if not millions, have been victims of fraud.Since ICICI Bank does not have a clear cut link on their website to advise them of such calls taking place by the victims, I do not have an alternative but to write the incident in details here. I would love to hear from the Bank directly provided the Bank has the time and resource to read issues such as these on this site and address accordingly.

I am now worried if the fraudster has managed to get all my bank details and consequently shall I expect some form of fraudulent loss?????

I ALSO GOT A CALLED FOR SUCH FRAUD THINGS THAT I HAVE A CREDIT A[protected] SO ASKING FOR THE DETAILS OF CREDIT CARD AND CVV NUMBER...DONT KNOW WHY ICICI BANK AND MASTER VISA DOESNT TRACE THEM AND START INVESTIGATIONS..
I GOT A CALLED FROM THIS NUMBER [protected]


ASHOK ARORA
GURGAON