[Resolved]  ICICI Bank — Smab charges deducted by bank.

Address:New Delhi, Delhi
Website:[email protected]

Last year I read an RBI ruling in Times of India that no bank can levy non maintenance charges for minimum balance in saving accounts.So I didn't care about the minimum balance in my saving account with ICICI BANK which was earlier a salary account.Suddenly I came to know about the SMAB CHARGES deducted by bank when I got updated my passbook on 31st Oct.I immediately deposited some cash in my account.Had the bank informed me about these charges I would have filled my account as earlier l kept my account healthy.Also the bank levied the charges for the months of June and July collectively in the month of September that too without informing me by SMS or email.Kindly refund the SMAB Charges which are about ₹1700/-Otherwise I will have to close my account.I have a 10 year old relationship with your bank and I have deposited many amounts and kept many F.D's in your bank.Thanks.

MANINDER SINGH
A/C NO.[protected]
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Dec 7, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

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On 16.09.2016 amount of Rs.2520=00 has been debited to my ICICI BAnk account towards payment for my post paid airtel mobile number- [protected] using indiaidea interface, neither said amount credited to airtel nor returned back in my ICICI bank account, kindly suggest and resolve issue
ICICI Bank Customer Care's response, Nov 8, 2016
Verified Support
Dear Customer, (AGM COMML)

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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