[Resolved] ICICI Bank — smab charges deduction that too without any information | |
This is highly unprofessional that some charges get deducted from the account and no information is delivered to the account holder. I have my account at gurgaon branch and recently i am residing at dehradun. I checked my account detail after a little while as i was busy with some personal affairs and suddenly i found that the balance was rs. 0.17. The amount kept reducing as smab charges and no message or email appeared in my inbox regarding the same. Rs. 406 got debited on 21 july'18 and rs. 544 got debited on 19 june'18. Hereby i have attached an image showing the detail as per the passbook. Kindly refund the amount as now i have deposited an appropriate amount to the account. And also i request to atleast convey the issue detail or send a notice via message/email service. Please consider the case and take corrective actions asap. Was this information helpful? | |
Oct 7, 2018 Complaint marked as Resolved It is not resolved l..infact the amount has been deducted again.
And being a consumer i am highly angry at this point of time. I WILL DEFINITELY GONNA SHUT THIS ACCOUNT ICICI Bank customer support has been notified about the posted complaint. Verified Support Sep 06, 2018 ICICI Bank Customer Care's response Dear Mandvi Bathla, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5bqqf) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |
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